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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have taken a cruise rated International Medical Group
4.54 out of 5
1,338
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
We did not have to use our coverage, but happy we had it and will look at this plan again for our future travels
Igor M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International Lite
The ability to review, compare and select a plan from a wide variety of offerings is very helpful, particularly if you are over 65. Fortunately, we didn't have to make a claim so that aspect is an unknown. It would be even more helpful if insuremytrip had a separate (or easily accessable) listing of reviews for those who went through the claim process.
Alan H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Insurance is only good if you use it and I buy it hoping I will never need to make a claim. I thought the policy was over-the-top expensive.
Cyndi H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group. We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Nov 16,2018
The trip included a
cruise
International Medical Group iTravelInsured SE
Did not use the benefits. Communication was good throughout so im sure we would have had guidance with a claim.
sharon t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
We always look for the highest medical and medical evac coverage, as that is where the real money can be protected. Went on a cruise, and a lot of the passengers were suffering from falls on the ship due to rough seas. Medical costs from a ship's doctor / med center are VERY costly, and many of those passengers has huge bills for treatment / medical devices (slings, crutches, walkers, etc). Many USA health plans and Medicare can be near-worthless when you leave the country. We always get insurance, always to include pre-existing conditions, and we buy it within the guidelines to protect the pre-existing condition coverage. Don't leave home without it.
Brendan C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Didn't need it so as any insurance , hard to tell when you don't use it. But, if I need it for another trip, would buy it again.
Bruce W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Fortunately we did not have to use the plan, but felt it was good to have it just in case.
Mark M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
I did appreciate that you emailed me right before my trip so that I could print out the policy and take if with me. Thank Goodness, I didn't need to use it.
Thanks.
Joan W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
We almost had to file a claim for lost luggage. After looking at the requirements to file a claim it would be virtually impossible for any one to have documentation and receipts for personal items in the suit case. Who keeps receipts for clothing that could be several months or longer old and for a suitcase that may be several years old?
It seems bogus to even offer lost luggage protection.
Thank Goodness that the cruise line found our luggage and is shipping it to us.
John T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. Whereas your homeowners policy provides Personal Property coverage on a Replacement Cost basis, your iTravelInsured SE plan, as do most travel plans, provides Baggage coverage on an Actual Cash Value basis. Actual Cash Value represents the purchase price of an item less depreciation of the item's value since you bought it.

    You are correct in stating that most people would not have receipts for many items. Although many of our policies require receipts for reimbursement of any item, your iTravelInsured plan does make an exception:

    "For claimed items without original receipts, payment of loss will be calculated based upon fifty percent (50%) of the Actual Cash Value at the time of loss, not to exceed two hundred fifty dollars ($250) per article."

    Although that amount would still be much less than expected, your policy does still offer broader coverage than most travel plans. Nevertheless, the best Personal Property coverage would always be provided by your homeowners policy.
    Oct 31,2018
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
We know what it is to have to file a large claim under a plan so we wanted the best coverage offered. This plan came highly recommended and brought us confidence when we traveled. Thank goodness we did not have to file a claim.
Mary Zita B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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