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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have tour rated International Medical Group
4.47 out of 5
1,339
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured LX
Fortunately our trip went as planned, so we did not need out insurance, this time. Hopefully we will be pleased with the plan even if we do have a claim.
Richard M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Since I didn't have to file a claim, I am not rating the most important part of having insurance.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Since I didn't have to file a claim, I cannot comment on the process of filing a claim; the customer service; the ease of filling; or the level of satisfaction. I'm am glad I purchased this plan, however.
Linda W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
This plan had the medical and evacuation coverage we needed (these were the most important coverages for us) at a competitive price.
James P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
1. Some site navigation challenges/difficulties. Had to call to resolve.
2. Plans are still expensive/pricey!
Jeffrey J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Since I did not have to interact with you, I would guess. the plan covered everything and the cost reasonable. Thanks
Elizabeth B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Did not have any claims, so cannot evaluate how company would have responded upon filing a claim.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I did not need to file any claims or incur any problems of illness, emercencies, etc. but all was explained
to me upon purchase very well.
Mary P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
So, as always thankful that I didn’t need to use the plan I purchased for our travel protection needs. I hope that this will always be the case in future trips but I do have to say that I have been impressed with Insure My Trip for keeping consistent contact with us before, during and after our trips! Thank you for your loyal service.
Steven C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
This was the first time I ever filed a claim under a trip insurance policy. We needed to cancel our trip to the Canadian Rockies because of the wildfires, and the state of emergency in British Columbia. In the long run, it was fine, as our trip was covered fully. But it was a bit off-putting that we could only communicate by email, and the information we received was very basic. The claims form only had a small comment block to explain what happened, with no examples or lists of what to submit. I put together a timeline and a set of 8 tabbed documents. In return, I got a request for additional documents--by blandly worded email--with no way to tell if our first submission was what was required. After each submission, the email said it would be about 10 business days for the next step. They tended to beat that schedule, but the uncertainty was always there. Today, I found out that our claim would be paid in full--we should get it in about 10 business days. So, all is well, but a bit of personal contact and explanation/reassurance about what to submit would have been nice. I have received that on my rare car or home owners' insurance claims.
Edward F. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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