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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have taken a cruise rated John Hancock Insurance Agency, Inc.
4.50 out of 5
990
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Silver
We had no issues, so we were very pleased.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Always great customer service
Cara B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
So glad we had this coverage during Hurricane season! Process of filing a claim was less painful that anticipated and communication was great.
Cynthia R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Since I didn’t have to make a claim I can’t comment on how well this company does or how satisfied I would be with the coverage.
Margaret H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
I did not have to make any claims, but piece of mind, knowing I had. I had same plan in June 2023, and had to make claims, everything covered well. Is why I chose this plan again.
Barbara Ann L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
great turnaround time!
Rod B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Although I needn't need to claim on the plan, it gave me peace of mind. I was confident that had I needed to file a claim, John Hancock would have been there taking care of me.
Gregory K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Did not need to use
Patricia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
This place is a total scam. You sell policies based on comparison summaries, which grossly mischaracterize the coverage. For instance, apparently cancelled flights are only covered if the destination airport ceases ALL operations for 48 Hours. WHEN IN MODERN HISTORY HAS THAT EVER HAPPENED? Of course that is not what people think when they read your summary that says "we'll cover your cancelled flight". Total scam. TBD if we file a complaint with our state insurance board.
Cody B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
The plan provided us with peace of mind and was provided at a reasonable price. Thankfully nothing occurred but we were happy to have the coverage in place if we needed it.
Shelley C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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