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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have visited France rated John Hancock Insurance Agency, Inc.
4.60 out of 5
92
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Gold
They even supply a wallet insurance card to carry, also have electronic copy of what is covered. It is piece of mine knowing the family is protected from the unlikely event for this coverage. Having the coverage makes the ski trip that much more enjoyable.
Thomas F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I purchased this policy for international travel. I purchased a piece of personal property for almost $200 in London, which was stolen a few days later on pubic transportation. I emailed the claims company promptly but did not submit a claim until I returned. When I returned to the US about 6 weeks later, I submitted a claim with proof of purchase and proof of travel where it was stolen, and the full amount was paid to me with absolutely no hassle. Excellent service.
Susan B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Since I had no claims I cannot comment on how responsive the company is. I had a damaged suitcase and it was not covered by this plan, only issue traveling.
Alfred D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
No claim so nothing to say. I did have a prior claim on another trip and John Hancock's follow-up was very good.
Michael T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I didn't use my trip insurance in September, but I did have to use it for a different trip in early July and was very pleased with the courtesy of the agent I talked with and the prompt payment I received.
Peggy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
I had a high level of confidence in my trip coverage - which I did not need to call on, and that's good.
Grace H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
The best travel insurance offers good and appropriate coverage at a reasonable price...then goes unused because your insured trip goes really well and you don't need to file a claim.
Lauren H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Hard to review when the policy wasn't used. Bought it and had peace of mind.
Glenn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Thankfully, I didn't need to use the insurance coverage, but it gave me peace of mind knowing that if something happened I would be covered. I will always use this when traveling out of the country.
Patricia Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
We had a bucket list trip planned to Paris and I became ill and could not travel. I was heart broken. Insuremytrip.com, Seven Corners, and John Hancock were easy to work with, everyone was kind, and responded quickly. I contacted them, they emailed me a very easy to fill out form, had my physician fill out the appropriate areas, sent it back and they had my check in the mail to reimburse me for my prepaid trip expenses within 10 days. I will always use this site and the John Hancock gold plan for all my large travel trips. They were wonderful and easy to work with!! It was worth every penny!! Hopefully, I will go again, buy the policy, not have to use it and actually make it to Paris. I will not go on any big trip now without them!
Joanna B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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