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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have taken a cruise rated John Hancock Insurance Agency, Inc.
4.53 out of 5
917
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Gold
great peace of mind
William A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
We are very happy that there were no occurrences to necessitate a claim. We hope the process would have gone smoothly in the event of a claim. We would choose John Hancock Insurance again in the future.
Yvonne C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Hard to review when the policy wasn't used. Bought it and had peace of mind.
Glenn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Luckily, I didn't have to file a claim, so I don't know how well they respond to claims.
Frederick S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Didn't have to use it, but it was comforting to have it. We had a near miss when the air traffic controllers staged a 4 hour protest strike in Athens. Fortunately it was a brief stoppage and our flight was only delayed. We were still able to make the connection in NY.
John P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Never have used any of the policies bought to travel abroad, so cannot evaluate them.
Not rated 5 stars only because policies offered included many risks I can take myself.
I am looking for a policy that would cover only inpatient hospitalization.It would be much cheaper.
If I die abroad, I do not care about my remains been shipped to USA or anywhere else.
JOSE A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
.since I did not need to use the insurance,, it is hard to answer the above questions
Marianne M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Fortunately, I did not need to use the insurance on this trip. That would be the true test of how good the coverage was, however, I'm hoping I never have that learning experience. I just know that I would not travel without this coverage and I believe the policy covered anything I would have needed.
Dawn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Nothing went wrong, so really can't comment on how well the plan was or on John Hancock policies are. Seemed adequate when we bought it, thankfully, we didn't have t use it.
Wayne C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Didn't need to use the plan, so hard to say much other than it seemed well priced for what you received in coverage and receiving / managing the coverage credentials was easy. The insure my trip app that had the plan loaded into it was great.

Obviously the hope is you never need to use it and it's only insurance. Would likely buy again depending on current rates and coverages.
Jason G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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