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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have taken a cruise rated John Hancock Insurance Agency, Inc.
4.53 out of 5
917
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Silver
Didn't get to use the plan but having it gave me peace of mind during my trip.
Maria Galenia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Fortunately I didn't need to use the insurance.
Mary P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
As there was no claim it is impossible to recommend something I don't know.
jacob k. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
I was very relieved to purchase this plan as my travel agent did not inform me that travel insurance had to be purchased 90 days out (which is when I purchased the cruise). I did not need protection against travel cancellation, only wanted the emergency medical and was able to purchase just what I needed at a great rate. Thank you.
Debra B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
The agency that handled this claim, Seven Corners, was extremely slow in processing. After I filed the claim online, there was no communication from them until I initiated it. Would not purchase a John Hancock travel policy again, there are too many other better choices.
Christine B. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
We always take out trip insurance.
We have used Hancock twice now. Fortunately we have not had to use it so cannot testify on how they respond under those circumstances. However, the coverage is what we need and the price as good as we could find.
Nathan C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
It was comforting knowing we were covered for certain events, but feel the price was too high for benefits, considering the probability we would need to file a claim. Not sure we would purchase again.
Gregory H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Reasonable cost and good coverage
Vadim K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Excellent plan and we will use the plan again in our future travels. Thank you very much.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
The John Hancock plan was fine the problem is with the claim processing by Seven Corners. Very poor handling and service.
Charles D. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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