Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
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The trip included a
cruise
John Hancock
Gold
Due to a family member's serious surgery we had to cancel a cruise in Europe for five people. I phoned and got the claim form. About $15 thousand was involved. I sent in about 16 pages of material. My only criticism is that it would have been good for them to send a letter acknowledging receipt of the claim. About three weeks later they phoned and made a reasonable request for some information I had failed to include. A month after that a check arrived for everything we claimed. There were no quibbles about the seriousness of the illness or the details of expenses. A little faster would have been nice, but all in all in was quite a smooth process.
Ken K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Gold
I found the John Hancock Insurance Agency very easy to deal with. There was a last minute change in travel dates and the Agency was very accommodating - no problem with them changing my coverage to the new dates. There has been no need to file a claim, so can't comment on how that would have been handled.
Melinda M. would
recommend this plan to a friend or relative.
John Hancock
Bronze
Fortunately, I did not have to file a claim. So I cannot speak as to how effective the claim process was. However it was very easy to get this insurance.
Gabriel K. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
I make it a point not to give people advice.
Kevin J. would not
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Everything was OK.
gale r. would
recommend this plan to a friend or relative.
John Hancock
Bronze
InsureMyTrip is a good way to compare plans I had to use the John Hancock Bronze plan last July for trip interruption and they were super easy to deal with. For this business trip to Europe that I booked myself, I got the same plan.
Christina B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
I was glad I didn't need to use my insurance, but it was good to know that in case of an emergency I was covered.
Paula W. would
recommend this plan to a friend or relative.
John Hancock
Gold
This plan provided a number of additional coverages (i.e $50k for rental car) that were not included in competitive offerings, at essentially the same price. We thought it was a good value.
Gordon F. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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