Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
John Hancock
Bronze
The purchasing process was straight forward and price for the coverage chosen was fair. Fortunately I did not have a need to use the insurance policy so I cannot truly rate satisfaction. The satisfaction rating would be applicable if I actually need to use the plan. I would use Insure My Trip again.
Carol G. would
recommend this plan to a friend or relative.
John Hancock
Bronze
pleased policy was not utilized!
eugene w. would
recommend this plan to a friend or relative.
John Hancock
Silver
We did not have to actually use the plan, but were grateful for the peace of mind that having it offered. The process was simple and the policy was clear.
Michael P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Plan provided peace of mind.thank you
Patricia L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
Our trip was canceled in Nov. 2017 by our travel tour company, who closed their co.
It took us until March 2018, after many phone converrsations, letters, copies of contracts, etc that it was finally agreed we deserved our monies we paid for our trip that was canceled for us, not by us.
Until this time we have used John Hancock numerous times with no problems, and would recommend.
It took us until March 2018, after many phone converrsations, letters, copies of contracts, etc that it was finally agreed we deserved our monies we paid for our trip that was canceled for us, not by us.
Until this time we have used John Hancock numerous times with no problems, and would recommend.
Arthur R. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
I received compensation in 2 checks. Each was accompanied with a notation that a letter of explanation would follow. These letters should have accompanied the checks. I had to request the first letter, which arrived a month after the first check. Have not yet received the second one.
Lawrence L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Gold
We chose this plan because it covered additional travel after the cruise, which was not possible with the cruise line's insurance (it ended when the cruise ended). The price was a bit higher but worth it. We had a small claim, which we are told will be paid. Overall, a positive experience.
Donald J. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Bronze
I did not have to use the coverage. A good thing.
Darlene S. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
It was comforting to know that I was covered if I missed my connection, which was a tight one.
Arlene S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
We bought this insurance to protect a large investment in a very special European vacation. We were concerned about possible severe weather events, labor issues in the countries we visited, as well as potential health issues and the usual risks of delayed flights and missed connections. Thankfully, our trip went well and we did not have to file a claim, but we were glad we didn't have to worry about unexpected and unavoidable problems.
Diane L. would
recommend this plan to a friend or relative.
We are sorry to hear your claim took longer than expected. For future trips and claims, please feel free to contact us if you feel your claim has taken too long. Our “Anytime Advocates†will support you with the travel insurance company if you feel a claim has taken longer than expected or has been unfairly denied.
Please feel free to contact us 1-800-487-4722 if you have any further questions or concerns. We are available 7 days a week.