In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
We had a port itinerary change, twice, before our cruise. Called Nationwide, claim form was emailed promptly, with clear instructions on what would be needed to file claim. After sailing, we submitted the claim, and were promptly paid for the full coverage amount listed on the policy. Because of the ease of that claim, we are purchasing this policy again, for our upcoming cruise,
Richard R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Due to the hurricane, I sent in a claim for my airfare. I did not receive a response. I have since been credited back from the airlines. It would have been nice to have been contacted in a more timely manner about my claims. Turns out the only money I lost on my trip was the money I paid for the insurance I did not end up needing. Poor communication from company.
Scott N. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss from the airline. As you know, the recent Natural Disasters have caused a higher than normal call volume and process time. However, we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
Very reasonable price for the substantial coverage provided. Appears to be one of the best travel insurance values around. Includes excellent (secondary) emergency medical coverage and medical evacuation. Unfortunately, I had a NON-emergency medical visit at a local U.S. Virgin Islands clinic which did not accept my regular medical insurance (the "primary" insurance under this policy) so I had to pay $321 out-of-pocket.
WILLIAM W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
What was the reason for the itinerary change?