In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
The documents required to provide proof of payment trail was overboard. Coverage for Covid related expenses was greatly insufficient. However, review and response was faster than I was initially informed.
Steven C. would not
recommend this plan to a friend or relative.
Every Insurance plan looks good before you need to use it. When it's needed you really get to see what the company is all about. I wIll NEVER chose this company for travel insurance again. My father passed away and we were unable to take the trip we planned. This company just compounded our grief several-fold. Nationwide strung out the claim process, asking repeatedly for information that I wasn't even asking reimbursement for ( airline tickets). Icelandic air reimbursed me within 3 days when I called to cancel the flight due to my fathers death. They did not have to do that but they did. I never requested airline reimbursement from Nationwide. I was assured 2x's with my phone calls and inquiries that they had everything they required and the claim was being processed, and being reviewed by an adjuster. Today the day the check was to be mailed, low and behold another email asking for an airline agreement. Today I was feed up and called INSUREMYTRIP to be my advocate, they contacted the insurers rep and guess what, they again requested the airline agreement that isn't required. Always buy your travel insurance through this agent, then if problems arise you have an advocate. Chose a different provider than Nationwide. As a side note, my fathers life insurance policies all paid before this travel insurance policy.
Matthew A. would not
recommend this plan to a friend or relative.
12 of
12 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are very sorry to hear that your father passed away during your trip and regret that you experienced so many problems in the claims process.
Neither Nationwide nor InsureMyTrip wish to make this process so very difficult especially during such a difficult time.
We are glad to know that a Customer Advocate was able to assist you on your claim and confirm with Nationwide that your check was mailed. If we can be of further assistance, please let us know.
I had to cancel a trip due to an injury 2 weeks before I was due to leave. It was a group trip with hotel, daily transport to ski areas, airfare and other items. I showed documentation for airfare not being refundable and all my payments. Within 3 weeks I had my check. The representative called me with one question. She was polite and understood my claim once we spoke. I am more than satisfied.
Lisa R. would
recommend this plan to a friend or relative.
Fortunately I did not need to file a claim. I was at peace knowing that if anything happened while on my cruise, I would be covered by Nationwide. This travel policy was very reasonable.
Nancy C. would
recommend this plan to a friend or relative.
Fortunately, we didn't have any need for travel insurance for this trip. But given the uncertainties of travel, we will always get insurance beforehand, whether we end up needing it or not!
Richard P. would
recommend this plan to a friend or relative.
Neither Nationwide nor InsureMyTrip wish to make this process so very difficult especially during such a difficult time.
We are glad to know that a Customer Advocate was able to assist you on your claim and confirm with Nationwide that your check was mailed. If we can be of further assistance, please let us know.