In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
I suppose the coverage would have been good if I had needed it, however, I never received any information after my purchase (this review request is the first communication) and had I needed to avail of the insurance, I wouldn't have had any clue where to begin - I didn't even have the name of the insurance company. Fortunately, I didn't need to use it.
Anna Maria F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your review. I apologize you did not receive the email containing your policy. We are open seven days a week so should this happen in the future, please call us right away so we can re-send the policy to you.
The plan is great but I was disappointed that coverage for my prescription glasses was not included.....someone stepped on them on the plane and broke them. I think they should be included in the coverage. Other than that, I was very satisfied with the great customer service representative that took excellent care of me. I would not hesitate to use your company again.
Maria P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The claim process was S-L-O-W -- it took nearly 8 weeks (and a couple phone calls) from initial contact to getting the actual check. For a small baggage delay claim, it seemed extremely long and I would encourage them to improve their service levels and timing. Because of the delays and follow-up I had to keep doing, I would think twice before purchasing their policy again. In the end, they did come through though.
William P. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are happy that we did not use the insurance, but we had it in case we needed it. We bought the same plan last year and had a 5 day delay in getting a suitcase in Rome, thus we used it last year.
Thomas N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I never needed to use the insurance but was good to know I had it. The salesperson I death with on the phone was knowledgeable and helpful, it was an easy process to get the insurance I needed.
Rosalind B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.