In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
We are sorry to hear that you were unhappy with your customer service. We have forwarded your review to Nationwide who is looking into the phone and email records to address failure to provide the appropriate assistance from the Nationwide team.
It is always unfortunate to hear that a customer has lost confidence with one of our programs. Perhaps you will give Nationwide and InsureMyTrip a second chance when planning your next trip.
Please call us at 800-487-4722, if you have any questions or concerns.
I experienced a sinus infection on the cruise and it was necessary to see the ship's doctor which resulted in a charge for his services. Upon contacting Nationwide I was told it would be necessary to document denial from my primary care policy before I could submit a claim to Nationwide. Primary care company said Nationwide would need to submit the claim to them so I received conflicting information. The charge was minimal but the amount of paper work involved is a hassle. I feel for someone who would be dealing with a serious, stressful problem.
Martha S. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I did NOT need to file a claim, but felt comfortable thinking I had coverage if I needed it. I appreciate the assistance of the insuremytrip guy in helping me to find a plan to meet my needs.
Sharon M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thankfully we did not have to file any claim but it gave us peace of mind to know we had resources available in case of a medical emergency or some other mishap.
Grace C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately, we didn't need to file a claim for the Nationwide plan we bought for this trip. For our trip last summer, we had to cancel an expensive cruise two weeks before we were to leave due to my health problems. Nationwide paid every penny of the claim I filed ( the entire cost of the cruise) within 3 weeks - no hassles or questions. And representatives were very helpful with forms and information to help me file my claim. So I'm a customer for life!
Insuremytrip was helpful as always in presenting and comparing trip insurance alternatives. I've recommended them to several friends who were very pleased to have so many options and easy to use info/comparisons/purchase. A great and helpful site!
Linda U. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I use your site to compare and purchase coverage for all of my trips, and Nationwide seems to provide the best deal, not just reasonable price, but generous coverage as well. I didn't file a claim on this trip, but I did once before and was satisfied with their response.
Louise S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It is always unfortunate to hear that a customer has lost confidence with one of our programs. Perhaps you will give Nationwide and InsureMyTrip a second chance when planning your next trip.
Please call us at 800-487-4722, if you have any questions or concerns.