Travel Insurance Reviews Travelex
With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.
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The trip included a
cruise
tour
Travelex
Travel Select
Took the advice of Clark Howard and found Travelex through his website, and so relieved I did. We had a significant medical claim and sent our paperwork in upon our trip return. I immediately received confirmation and within two weeks received a follow-up email confirming that our claim had been approved. Less than one week later, our check was received in the mail as we had requested. Well worth the investment, peace of mind and completely satisfied!!! *****
Donna N. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
I have used Travelex several times to insure my adventures. Their plans are easy to purchase on line and they actually have customer service reps to assist in your purchase and answer questions. Their website makes it easy to compare plans with different companies so you can choose based on ratings, price, and coverages. Fortunately I have never had a claim so I cannot speak to their accountability.
Melissa Anne C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
I filed a claim for a non-refundable hotel reservation that I was unable to use due to the cancellation of my cruise by the cruise line. It was processed quickly and I received the refund within just a couple of weeks.
Linda N. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
I am glad that I did not have to file a claim so hard to do a proper review.
Jayvant P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
Had no need to use the coverage...which is a good thing for you and me.
Ben H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
Felt comfortable with being covered especially when I fell on the cruise portion of my trip. But thank God didn't need medical assistance.
Elizabeth M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
I would definitely recommend Travelex to family and friends and I would use this plan again. They were helpful and prompt when we first inquired about the possibility of making a claim due to a family emergency. When it became necessary for us to cancel our trip we had the forms and the information we needed to file a claim. Once we submitted the necessary documentation they responded quickly and paid our claim. We were sorry to have to cancel our trip but very happy that we had purchased the Travelex Travel Select plan.
Patricia P. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
Received my refund VERY quickly...impressed with how prompt they were in sending it to me.
Deborah K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
We didn't need it but we heard good things about a fellow passenger who did. Thanks for saving a life Travelex!
Elaine G. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
Because of numerous delays by Amtrak we were delayed over 10 hours reaching our interim destination after 1:00 am Sunday morning.We were supposed to continue onto our destination by Metra public transportation but no trains run at that time of day.We called Travelex earlier in the evening and was told by the representative that since this was not a medical emergency and did not involve a distance in excess of 100 miles to call back during regular business hours,Monday through Friday.Downtown Chicago for two seniors in there 70's toting two suitcases each is not safe and a 47 mile taxi or Lyft at that time or any time is not cheap..... We feel this is one more case of insurance thats great until you try to use it .....enough said.
Linda K. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
"Thank you for taking the time to express your concerns on Insuremytrip.com.
Travelex prides ourselves on our exemplary customer service and providing the benefits available to you on the policy purchased. We would like the opportunity to review the phone call made which references to call back later during business hours. Our Travel Assistance Company does assist in situations where there is a delay in transportation. This can be anything from helping to find new transportation to assisting with locating hotels to stay in.
However, we are unable to locate a call to our Customer Solutions Department, or our Claim Administrator from the phone number listed on your policy. We found one call to our travel assistance provider, OnCall International, however it was a bad connection and the call disconnected before the conversation was competed. We have been unable to locate any further calls.
Based on additional communication with you and InsureMyTrip’s review team, we will consider your inquiry closed. We empathize with the unfortunate situation you experienced with the train and the lack of cell phone service.
Our goal is to provide our travelers with the high level of service that they expect. Thank you for your business.
Kind Regards,
Amber"