For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers who have tour rated Travelex
4.55 out of 5
1,455
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Travelex Travel Basic
Travelex requires too much documentation. Customers might normally not keep boarding passes to prove that they actually followed through on the travel itinerary. They need to provide an alternative method for offering proof.
Travelex processed my claim quickly and for the full amount claimed.
richard c. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your 4 star review. Although we are sorry to hear that you were unhappy with the request for documents, we are very pleased to know that Travelex did provide you with the expected reimbursement.

    Most providers including Travelex allow insureds to submit claims online. Included on the website, you will find a list of "Frequently Asked Questions" along with the claim forms and a list of the required documents for each type of claim. Many of our customers review and print out this information prior to departing on their trip.

    One fact that cannot be stressed enough is to save your receipts and proof of expenses so that you can be accurately reimbursed, whether it be costs due to a delay of travel for hotel or meal, or medical records for emergency treatment received. This is especially important for medical care received overseas, as it can be incredibly difficult to get this paperwork once you have returned home. For filing a claim, nothing is more important than having accurate documentation for your loss.

    Our licensed insurance experts would also be happy to explain any part of the insurance policy. We are available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.
    Mar 29,2019
The trip included a
cruise
tour
Travelex Travel Basic
My husband and I have been traveling since 2004 and wouldn't leave on a cruise without cruise insurance. I have used insure my trip for many years and feel it has many plans to choose from and all reasonable.
Thomas M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
We had to cancel our trip just days before departure. I called Travelex, they sent claims forms immediately via email. I submitted forms and documentation by postal mail, and received full claim payment into my account within 9 days! I was amazed, because some of our friends on the same tour had cancelled months earlier, with other insurance companies, and still had no response from their insurance carriers! Travelex thru InsureMyTrip will always be my first choice in insurance!
William T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
Did not need to submit a claim.
Donna F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
Great service online and on the phone! Would definitely use again!
Tracy V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
It gave us peace of mind
Samuel E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Our trip was delayed due to weather, we missed our connection, stayed overnight at a hotel and missed a day of our prepaid travel package. We filed a claim with all required receipts and got full reimbursement. Really glad that we had the insurance!
Marla M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
I have never filed a travel insurance claim, but it gives me peace of mind. It is a minor additional travel cost for the protection provided during international travel.
Michael R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
The process of selecting insurance was very simple, but I did have a few questions. The customer service people were very helpful in explaining differences between the plans. Of course I wish it cost less! But it is nice to know you are insured when you're leaving for a long vacation.
Matthew C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Didn't have to use which of course was nice. A tad expensive I thought.
Krista C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)