Travel Insurance Reviews Travelex
With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.
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The trip included a
tour
Travelex
Travel Basic
After my husbands back injury we still had hopes of making this trip, until the final outcome was surgery. We asked for copies of all medical records as we went through various procedures as we always do. We sent these in with our claim and it was processed within weeks. We were very satisfied with the whole experience and would definitely insure our next trip with them.
Denis B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Travelex
Travel Max
Excellent plan!
Michael-Ray P. would
recommend this plan to a friend or relative.
Travelex
Travel Select
Travelex did cover a large amount of our claim and were responsive to requests for clarification. That said, the process was very cumbersome. We filled out pages and pages of paperwork to process the claim, which took months, and then they mailed us a check with no explanation. The process was certainly not easy, nor simple, after experiencing an incredible trauma on vacation.
Robert M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are pleased to learn that the large majority of your claim was covered. However, we are sorry to learn that you were dissatisfied with the claims process. Typically, Travelex claims department has a reputation for being fair and prompt. In the future, please reach out to InsureMyTrip and request a customer advocate. Our customer advocates can assist customers with submitting claim documentation, and can attempt to expedite the claims process.Mar 18,2015-
AndyK
Thanks to Zac for his advice on contacting a customer advocate.Jan 31,2016
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The trip included a
cruise
tour
Travelex
Travel Select
Since I didn't have to use the plan, I can't say anything about the Travelex Travel Select plan. I'm assuming the product would have come to the rescue if a claim was necessary. However, that is all hypothetical. I'll continue to use your service until I have a reason to go elsewhere.
Glen B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Max
We purchased plan for additional evacuation coverage. However we had to cancel trip 3 days before leaving, but didn't file claim because reason was not covered. Fortunately we also had a great cancel-for-any- reason policy from Holland America that refunded 90% pf cruise/flights and 100% of tours.
Michael C. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Travelex
Travel Select
Fortunately, I didn't need to use the insurance, but was happy to know that I had it.
Diane (Dianna) B. would
recommend this plan to a friend or relative.
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