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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers who have tour rated Travelex
4.55 out of 5
1,455
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Travelex Travel Basic
Good
Rosa V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
I would just not travel without Travelex insurance.
William B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
I paid a lot of money for the plan. I was in a great deal of pain and unable to keep up on the trip. But I wasn't sure if I could get my money back and change my plane flight home, so I stuck with it and didn't really enjoy myself. I would have liked the name of someone to call from Asia to see if I could come back after the first week when the pain was really interrupting my trip. Just having a card with a number did not make me feel I would get the support I needed to make the change in itinerary.
Michele Z. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response to be educational and informative.

    We are sorry to learn of discomfort that you suffered during your trip. The Travelex Travel Select policy does offer the following covered reason for Trip Interruption (found in your Summary of Benefits):

    "(a) Any serious Injury, death, or Sickness;
    (1) Occurring to You or a Traveling Companion, a Family Member traveling with You, that is so disabling as to cause a reasonable person to cancel or interrupt their Trip or which results in medically imposed restrictions as certified by a Physician at the time of Loss preventing your continued participation in the Trip;"

    They also provide the following contact information for 24 Hour Emergency Assistance:

    Within U.S.A and Canada 1-855-892-6495, Outside U.S.A and Canada 603-328-1373
    email: [email protected]

    Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.
    Oct 22,2018
The trip included a
cruise
tour
Travelex Travel Select
Luckily, I did not have to use my insurance since my trip was great and everything went as we had hoped. It did give me great peace of mind knowing I had help if needed.
Marc M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
I did not need to make a claim so my evaluation of your service is limited.
David H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
Great online purchasing experience. Was happy to have the coverage on this trip.
Michael T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
Fortunately we did not need the insurance. But we had peace of mind d knowing we were covered!
Leigh F. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
We didn't need to use our plan on this trip, but a few others in our group suffered injuries. Their misfortune served to remind us that anything can happen at any time. We were glad to have the peace of mind this policy provided.

The cost was reasonable and the purchasing process was very easy.
Keith O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Max
My wife and I are residents of different states but travel together and I feel we should be able to purchase one policy instead of 2. We had an issue with a car malfunction that was not covered and I feel it should have been.
Ronald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Travelers residing in different states should be covered under separate plans. Travel insurance is governed by state laws which are often very different from state to state impacting the policy terms and conditions. You are also required to have separate insurance plans if you have different dates of travel since occasionally travelers may be leaving and/or returning on different dates.

    Travel insurance also includes Trip Cancellation and Trip Interruption which would reimburse you if you must cancel or interrupt your trip due to covered reasons that are specifically listed in the plan. The number one covered reason in most plans is the unexpected sickness, injury or death of you, your traveling companion and your family member, but there are other covered reasons which vary from plan to plan. However, no plan includes canceling due to a car malfunction, so you would have needed to purchase the Cancel for Any Reason option.

    Please feel free to call Customer Care at (800) 487-4722 if you have further questions.
    Sep 21,2018
The trip included a
tour
Travelex Travel Select
I did not have to use the plan my trip went fine but it was good to feel protected
ANA C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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