Travel Insurance Reviews TravelSafe
TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.
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TravelSafe
Classic
I bought the policy thinking I may not be able to go because of work, but I ended up getting sick and was not able to travel. I had to go to the hospital to get a doctor's note, but was able to file the claim with the supporting documentation, and they covered the cost of the airline ticket change fee and one night of non-refundable lodging. I spent twenty minutes on the phone between two calls, and received a check within a month of filing. I did not think I would need it, but glad I had it.
Clifford P. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
It took over 16 weeks, over 120 pages faxed (some of it multiple times) and far too many telephone calls to resolve my claim. And, yes, I submitted all they asked for on the forms they requested including proof of insurance payment in a timely fashion. I even provided a spreadsheet because our situation was slightly more complicated. Claims are processed through a third party administrator and you are never able to speak to the claims examiner. Updates consist of a generic postcard or a generic entry on their website. It added so much stress to an already difficult situation. Yes, we got most of our money refunded but the process is designed to wear you out so you give up. Even when we got the checks the summary of payment was almost impossible to decipher. It was only because of my determination and insistence that our claim was resolved to my satisfaction.
John V. would not
recommend this plan to a friend or relative.
6 of
7 people found this review helpful
-
Zac
Thank you for your feedback on the policy. Thank you for giving InsureMyTrip an opportunity to assist you through our customer advocate program. We are sorry that your claim took an unusually long time to process, but are pleased that your claim was paid. We appreciate your persistence and patience throughout the entire claim process.Feb 06,2015
The trip included a
cruise
tour
TravelSafe
Classic
The policy we selected seemed to cover the items about which we were most concerned, so we were able to go on a six-week trip with some peace of mind. At 10% of the cost of the trip, I felt this coverage was very expensive, so I sincerely hope there would not have been difficulties if we had needed to file a claim. I will say that InsureMyTrip is an asset!
Michael C. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
I didn't need to file a claim, but I was glad I had the insurance just in case.
Susan N. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
tour
TravelSafe
Classic Plus
I thought the plan was a little expensive and only bought it for peace of mind. I fortunately did not have to use the insurance so cannot comment on anything other than the price paid for the insurance.
Christina M. would
recommend this plan to a friend or relative.
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