Trawick International is a full service travel insurance provider specializing in travel related coverage for tourists, scholars, businesses, and all other global travelers.
Of course it’s a business to make money, but I was hospitalized and couldn’t go on the trip. My airline ticket was reimbursed, my spouses was not because he didn’t have travel insurance. However, that would mean I was supposed to have no support when I had brain surgery. My hotel claim was denied. My hospital bill was denied because the triggering event happened before the trip - even though I was still in the hospital during the period of coverage. I get it and I don’t. If someone goes into the hospital with cancer, do they deny it and say you were exposed to asbestos 10 years ago?
Andrew T. would not
recommend this plan to a friend or relative.
It took altogether too long to process the claim. There is no way to even see where it stands. An email to customer service took a long time for a response.
Andrew A. would not
recommend this plan to a friend or relative.
I wish there was an option to cancel the insurance plan at least a month in advance. I canceled my trip and luckily was able to get all my money back or a credit. I didn't need the insurance. I understand not canceling insurance at the last minute, but a 30 day in advance could be possible.
Nancy A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I did not have to make a claim for this particular trip, but I DID have to make one for a trip I insured with them last fall. The submission process was easy, and although I had to submit all of my paperwork twice for some reason, I was reimbursed for all of my expenses within a reasonable time. I wouldn't hesitate to use Trawick again to insure a trip.
Breean G. would
recommend this plan to a friend or relative.
My wife and I purchased a Trawick International "Safe Travels Voyager" policy ($1,104) to cover our December 2022 trip to New York from California for a family medical emergency. United Airlines delayed our return and then rerouted us to San Francisco, requiring us to stay overnight at a hotel at our own expense without our luggage. We reached home more than 24 hours late. Our policy included the fllowing coverages that, on the face of it, would seem to have applied to our situation: Trip Interruption ($5,202), Travel Baggage Delay ($8+ hours, $600), and Travel Delay (6+ hours, $150/day). However, the company defined only our hotel expense ($450.52) and the extra charge for our seats on United from San Francisco ($78) as "eligible" expenses, ultimately sending a check for $378 toward our claim of $1,748.52, and $150.52 less than the company itself had listed as "payable.". My conclusion: Don't take the listing of coverages on the policy at face value. "Travel Baggage Delay" and "Travel Delay" don't mean what the simple language would imply. Our experience with this Trawick/Nationwide policy raises a serious doubt in my mind as to the value of travel insurance.
Postscript: A week after I wrote the above review, I received checks for $150.52. This amount brought the total reimbursement to the level the company identified as "eligible expenses."
Thomas K. would not
recommend this plan to a friend or relative.
We don't ever want to file a claim. It was a little pricier than we'd like for a domestic vacation trip that needed coverage due to the area where medical care could get expensive depending on scenario.
Kenneth W. would
recommend this plan to a friend or relative.
Thank you for your feedback. We'd love to help clarify anything on the plan you purchased to ensure you have everything you need for your trip. Please feel free to give us a call at (888) 301-9289 or email [email protected], and someone from our Customer Service team will be happy to help. Thanks so much.