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Travel Insurance Reviews TripAssure

TripAssure (formerly MH Ross) designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about TripAssure.

Customers rated TripAssure
4.53 out of 5
1,354
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
TripAssure Advantage Bridge
Easy process. Gave us peace of mind. Thank you.
Gina A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Asset Plus
We did not have a reason to use the plan but was glad to have purchased it.
Joy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TripAssure Advantage Asset Plus
M.H. Ross was very slow in processing my claim. It two months before I received my settlement check.
Mark A. would not recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Sheri Machat
    TripAssure
    Photo
    We strive to process all claims in a timely manner and apologize for your delay. We would be happy to discuss the specifics of your situation with you.
    Jan 10,2012
The trip included a
cruise
TripAssure Advantage Asset Plus
I had a friend who works for a travel agency look at the plan and she assured me it was a very good insurance that covered everything...I felt it was costly for just 5 days,but I was glad to have it in case I needed it.
Sharon S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset Plus
This plan provided excellent coverage for the price paid. MH Ross's pricing compared favorably to other competitors.
Roy B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset Plus
no claims , no problems
David R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Asset Plus
No need to use but the peace of mind was worth the cost!
Timothy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset Plus
The real test, of course, is if you have to use the insurance. I didn't, but felt that I was well covered over the concerns that I had.
John P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Asset Plus
Due to an injury, we cancelled our trip nine days before our planned departure. I submitted all the required forms and documentation to MH Ross on 8/25/11. I was told by MH Ross that a claim typically takes 10-15 working days to settle. The cancellation circumstances were very straightforward and not complicated. I know that our tour company was very prompt in responding to MH Ross' requests for verification. The communication with MH Ross was very unsatisfactory. I was not allowed to speak to the claims representative handling our claim. Except for one instance when a person (not our claims representative) returned my call, I initiated all the phone contacts even when I was told someone would call me back. The phone contacts I had were pleasant but the person had very little or no specific information as to why the claim was so delayed in processing and settlement or what if any steps I could take to speed up the claim settlement. I finally received payment for the full amount as requested on 11/9/2011. I think this was an excessive delay for no apparent reason.
Ann G. would not recommend this plan to a friend or relative.
18 of 18 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset Plus
It's always good to have insurance for a major trip. Although I didn't need to use it, the price was reasonable enough for the piece of mind if something had happened.
Barbara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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