Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver
The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.
To learn more, see the John Hancock Insurance Silver product page.
The trip included a
cruise
tour
John Hancock
Silver
Thank you. I'm glad I did not need the insurance or file a claim, but I felt comforted knowing that we were covered if we did.
Michael R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Did not need but it was a good security blanket.
Jacquelin F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Filing a claim for my delayed baggage was an ordeal. I was not able to do it online, because of "system problem." When I called the phone number provided on my insurance card, I was transferred four times, before reaching the person who could help me. Then, this person put me on hold multiple times to "check policy details." Overall, I spent over 1.5 hours before finally getting assigned a claim number. Vary frustrating experience.
Magdalena M. would not
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
I bought the insurance when I made my first down-payment toward a 3-week trip to Ireland and Scotland, so it was expensive. Well in advance of the trip, the Ireland half was cancelled. I notified them immediately, expecting the premium to be reduced accordingly. Nope. Not a bit. I had no idea that was their policy. No doubt if I had increased the trip costs later they'd have charged me more! I followed their rules and got shafted. Not happy, would not recommend them again.
Ellen N. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
We were glad to have medical coverage, even happier not to need it. The auto insurance was needed only to avoid more costly charges at the rental counter.
Alice C. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Silver
Great people to work with. Prompt response and claim was processed promptly.
Kala M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
I did not have any claims, so it's difficult to respond in any meaningful way.
Bruce L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
easy to set up; very helpful staff.
Christine L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Fortunately, I did not have the need to file a claim during my travels. However, the process of purchasing the policy was easy, and I was able to obtain the coverage I needed for my trip. The price was reasonable and the agent that helped me was responsive to my questions. I would consider using the John Hancock policy again in the future.
Elizabeth S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Fortunately, we did not need to use the plan. But it was easy to acquire and provided us with peace of mind as we traveled.
Mark S. would
recommend this plan to a friend or relative.