John Hancock Insurance Agency, Inc. Silver

The John Hancock Silver plan is the mid-level policy offered by John Hancock Insurance Agency. It may be ideal for families traveling with children, as kids 18 and under are covered at no additional cost as long as one parent is covered under the plan.

Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death, to your destination being made uninhabitable by a natural disaster (please see your quoted plan for a full list of covered perils).

The John Hancock Silver plan does offer higher limits of coverage than the Bronze plan for baggage protection, travel delay, medical and emergency medical evacuation. The plan offers the ability to choose the medical limit to allow you to feel more comfortable with your level of coverage while traveling.

If you are concerned about a pre-existing condition causing you to make a claim, this plan offers a pre-existing conditions waiver. You must purchase the plan within 14 days of the initial trip payment and meet all other eligibility requirements to qualify for the waiver.

This plan also includes accidental death coverages as well as an option to add rental car collision coverage. The plan also offers an adventure sport option that would extend medical coverage to a list of sports such as bungee cord jumping, helicopter skiing, spelunking or caving.

Coverages and Plan Info

Coverage amounts are per person, unless otherwise noted.

Plan Summary

Protect your trip with cancellation, interruption, delay and medical benefits.

Highlighted Coverages

Trip Cancellation
Trip Interruption
Baggage Loss
Baggage Delay
Pre-Existing Condition Lookback Period
Medical Evacuation

Plan Info

Plan Type
View Certificate
Refund Policy
Available to
AM Best Rating
Years in Business

Trip Protection

Trip Cancellation
Trip Interruption
Terrorism in Itinerary City
Interrupt for Any Reason
Baggage Loss
Baggage Delay
Supplier Default


Medical Limit
Complications of Pregnancy
Emergency Medical Expenses

Pre-Existing Conditions

Sudden Recurrence
Lookback Period
Pre-Existing Condition Period

Accidental Death

24-Hr Full Coverage
Common Carrier


Medical Evacuation
Evacuation from
Evacuation to
Evacuation criteria

Additional Benefits

24-Hour Emergency Assistance
Optional Coverages

Your Quote

To see the most accurate plan information and pricing Get a Quote

Ratings and reviews

Our customers rate the John Hancock Insurance Agency, Inc. Silver on our site
(4.55) of 5
on average based on 252 reviews.
A.M. Best Rating
Better Business Bureau Rating
No Rating Available
Happily, we did not need to use our insurance. However, on a plane ride between countries in Africa, we met a woman who had broken her ankle the first day of her vacation. She had originally thought she wouldn't get any insurance but changed her mind. She was glad she did! Her insurance had purchased three seats on the plane so she could keep her leg elevated during the flight. I won't ever travel without insurance now!
Joseph K.
My trip was wonderful. I did not have to use the insurance but glad I purchased it.
Jane M.
UPDATE TO BELOW COMPLAINT: SEVEN CORNERS corrected the error, a senior account manager called me a couple times apologizing and promising to have everything corrected, my full claim was paid, he had my check sent by Fed Ex overnight since I was leaving the country in a couple days and followed up to make sure everything came out ok. The way they corrected their error was excellent, so I've changed my one-star review to a five-star review. I believe doing the right thing quickly and with an apology when an error is shown deserves credit. I would now insure through John Hancock and Seven Corners again. ORIGINAL COMPLAINT: I DID file a claim as a result of a nationwide labor strike in France that interrupted travel twice (a covered risk) throughout the country for a very important business trip. I filed my claim for a few hundred dollars with Seven Corners Claims, as required by John Hancock Ins., promptly and with complete documentation (I've been through a French labor strike in 2010 so went through this process before). A couple weeks after the claim had been received, the web site showed it had still not been assigned to anyone. When I checked again 2 MONTHS after Seven Corners received it, the web site showed my claim was for $1 and was "closed." I called and spoke to a nice woman who acknowledged receipt of the documents and would expedite handling. A week later (now over 2 months), it is still not handled. The last time I insured through an Allianz policy and was reimbursed within a few weeks, they were ready for claims related to the French labor strikes. I travel a lot and always buy through insuremytrip, have had two prior claims with no problems getting reimbursed, but this is the first time dealing with John Hancock and Seven Corners. NEVER AGAIN! My claim is still pending, but I will fight for payment. I know insurance coverage requirements and this is covered under my policy. For anyone who does not know how to fight over insurance claims, be careful of Seven Corners and John Hancock! You might want to look elsewhere for travel insurance. They should fire whoever handled my claim that way.
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