Allianz Global Assistance

"Allianz lets customers work with their profiles online, which can be very time-efficient."
-- Michael, IMT Customer Care

Allianz, formerly Access America, has been in business for over 20 years, providing travel insurance solutions to a wide range of travelers.

  • Headquartered in Richmond, VA
  • One of the world's largest travel insurance providers
  • Allianz plans are underwritten by Jefferson Insurance Company or BCS Insurance, depending on your state of residency

We offer three plans from Allianz:

  • Basic (a good choice for those traveling on a budget)
  • Classic (particularly good for travelers who are interested in special coverage options for pregnancy and birth)
  • Classic Trip Plus (offers the highest level of comprehensive coverage that Allianz provides)

Each has specific attributes that may make it the right one for you. Get a quote to compare the plan details and view the Allianz plans that are available to you.


  • Budget Friendly
  • Trip Cancellation and Interruption
  • Trips up to 365 days in length
  • Pre-Existing Condition Waiver available (see details)
More benefits...

Average rating:

from 822 customers


  • Step above the Basic plan
  • Coverage for cancellation due to pregnancy (see details)
  • Required to work coverage (see details)
  • Children 17 & under are covered for free when traveling with a parent or grandparent
More benefits...

Average rating:

from 531 customers

Classic Trip plus

  • Step above the Classic plan
  • Highest coverage limits
  • Children 17 & under are covered for free when traveling with a parent or grandparent
More benefits...

Average rating:

from 23 customers


Latest Reviews

Allianz Global Assistance
When I had questions, I called the number provided and got guidance and help from a customer service representative, who was polite and professional. Good experience with purchase.
Fulton F.
Allianz Global Assistance
I am grateful for the initial contact and ease of purchasing the plan at a time when travel plans and packing can be time consuming. Thanks for not adding to already existing stresses.
Regine B.
Allianz Global Assistance
No problems, but it was good to know I was insured if something had happened.
Michael V.
Allianz Global Assistance
I mainly purchased the plan to cover my airline tickets and also the reservations, as I booked the trip 5 months in advance. Our local airline was having problems meeting schedules and I wanted a backup plan if they didn't. AS it turned out, I didn't use any part, but it was nice to know all the important things were covered.
Laura B.
Allianz Global Assistance
Since I had no reason to use my plan it is difficult to say if the plan was good or bad; however, as I reviewed this plan and compared it to others, it seems to be sufficiently comprehensive to cover the areas in which I was interested. From a customer service standpoint, acquiring the plan and getting the necessary documentation was painless and efficiently accomplished. Also it was at a price that I thought to be very fair for the coverage provided compared to other companies.
Kathryn W.
See all reviews

Allianz Claims and assistance


(800) 284-8300 9am-8pm ET, Monday-Friday


(800) 654-1908
(804) 281-5700 (If overseas, call collect.)

Mailing Address

Allianz Global Assistance
AGA Service Company
9950 Mayland Drive
Richmond, VA 23233

Customer questions

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Customer Ratings

Our customers rate Allianz Global Assistance plans

based on 1478 reviews.

Customers who filed claims rate Allianz Global Assistance plans

based on 85 reviews.

98% of customers would recommend Allianz Global Assistance to a friend or relative.

Quote Allianz plans