Allianz Global Assistance

"Allianz lets customers work with their profiles online, which can be very time-efficient."
-- Michael, IMT Customer Care

Allianz, formerly Access America, has been in business for over 20 years, providing travel insurance solutions to a wide range of travelers.

  • Headquarted in Richmond, VA
  • One of the world's largest travel insurance providers
  • Allianz plans are underwritten by Jefferson Insurance Company or BCS Insurance, depending on your state of residency

We offer three plans from Allianz:

  • Basic (a good choice for those traveling on a budget)
  • Classic (particularly good for travelers who are interested in special coverage options for pregnancy and birth)
  • Classic Trip Plus (offers the highest level of comprehensive coverage that Allianz provides)

Each has specific attributes that may make it the right one for you. Get a quote to compare the plan details and view the Allianz plans that are available to you.


  • Budget Friendly
  • Trip Cancellation and Interruption
  • Trips up to 365 days in length
  • Pre-Existing Condition Waiver available (see details)
More benefits...

Average rating:

from 695 customers


  • Step above the Basic plan
  • Coverage for cancellation due to pregnancy (see details)
  • Required to work coverage (see details)
  • Children 17 & under are covered for free when traveling with a parent or grandparent
More benefits...

Average rating:

from 468 customers

Classic Trip plus

  • Step above the Classic plan
  • Highest coverage limits
  • Children 17 & under are covered for free when traveling with a parent or grandparent
More benefits...

Average rating:

from 8 customers


Latest Reviews

Allianz Global Assistance
The customer service department was helpful. The representatives were responsive, courteous, and very helpful.
Dennis S.
Allianz Global Assistance
Thankfully we did not need this coverage but we always take it just in case. we always use Allianz for our trips.
Judy H.
Allianz Global Assistance
Great plan and an amazing trip!
Alexander F.
Allianz Global Assistance
My driver had a bad accident on the way to delivering me to Madagascar's international airport for my flight to South Africa. I immediately was connected with an agent in Virginia, who instructed me clearly what I could do and what my policy covered. She was extraordinarily helpful and though I did not eventually need to file a claim, she and the insurance gave me the confidence and ability to maintain calm while trying to negotiate a treacherous situation. Kudos!
Linda A.
Allianz Global Assistance
Fortunately, we did not have to make a claim but it was comforting knowing we would be covered if the need arose. I would recommend this coverage for peace of mind while traveling or when one books a trip several months in advance as we often do.
Carol P.
See all reviews

Allianz Claims and assistance


(800) 284-8300 9am-8pm ET, Monday-Friday


(800) 654-1908
(804) 281-5700 (If overseas, call collect.)

Mailing Address

Allianz Global Assistance
AGA Service Company
9950 Mayland Drive
Richmond, VA 23233

Customer questions

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Customer Ratings

Our customers rate Allianz Global Assistance plans

based on 1273 reviews.

Customers who filed claims rate Allianz Global Assistance plans

based on 72 reviews.

98% of customers would recommend Allianz Global Assistance to a friend or relative.

Quote Allianz plans