Travel Insurance Reviews for Nationwide Mutual Insurance Company Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers rate the Nationwide Mutual Insurance Company Prime plan
(4.59 out of 5)
based on 314 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
Nationwide Mutual Insurance Prime
Filing a claim is the only way one can judge an insurance company. Unfortunately, my trip was cancelled secondary to snowy conditions. Getting the claim paid was an adventure in itself. I had just about enough when they insisted that they need my 8 year old's signature! The claim finally got paid when I threatened to file a complaint with government agencies.
Dmitry G. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with your claim experience. However, we are pleased to learn that your claim was paid. In the future, please contact InsureMyTrip if you are having claims issues with a plan purchased through us. InsureMyTrip employs a Customer Advocate Program designed to assist customers during the claims process. Our representatives are available 7 days a week by calling 800-487-4722.
    Jul 16,2015
The trip included a
Nationwide Mutual Insurance Prime
The plan was quite reasonable for 2 travelers of our age. The coverage looked to be very adequate if we needed to use it. The peace of mind was worth the premium.
Donald L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Prime
We felt secure in having this insurance. We have used Nationwide before and several years ago needed to file a claim which was paid promptly and refunded our money for a cruise we were unable to take because of a stroke my husband suffered two weeks before our cruise.
Janet L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Prime
I didn't have anything to file, but liked the policy since I had high medical which is needed, as I am on Medicare which does not pay if out of the country .
James S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Prime
I have always purchased trip cancellation insurance, this is the first time I've ever needed it. My nephew died very suddenly, and of course I needed to stay to be with my sister and her family to help with funeral arrangements. I was able to get the costs back from the cruise line, but it did not cover the additional fare I had to pay to go at a later date, in a higher season, but that was my choice to go later in summer. The airline allowed a full change without penalty, which I was unaware they do, with a copy of the obituary. But I will continue to cover the airfare in case I have to pay airfare home if something happens mid-trip and have to purchase a fare home. Everyone at Nationwide was wonderful to work with, very empathetic and really cared about my circumstances.
Mary N. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Prime
I believe my plan covered what I needed, however I did not need to use it. I would purchase this plan again.
Sharon C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Prime
InsureMyTrip is a great website, and their customer service representative helped finalize my purchase. Good company. We have used before, and will use again.
Roger M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Prime
I usually don't buy trip insurance, but this was for a cruise and it seemed like a good idea in this case. I was surprised to see how inexpensive and complete the coverage was, and the name Nationwide gave me confidence. I think the most relevant review is for InsureMyTrip. The website made it remarkably easy to find what I wanted and comparison shop. The fact is, I probably would not have gotten insurance at all if it wasn't facilitated by InsureMyTrip.
Timothy A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Prime
Didn't have to use the policy but it put us at ease just having it. We did a lot of comparison shopping and the Prime plan was by far the best value. Good communications reminding us to print a copy of the policy and take with us, and provided contact numbers for a variety of scenarios if needed. Would buy it again.
Kathleen G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Prime
My opinion is solely based on why I went with them after going over roughly a dozen various policies being offered according to my needs. I did find that Nationwide appeared to cover all the bases, from secondary medical coverage, to up to $1 million for evacuations; the secondary baggage insurance would have covered the loss or damage to the majority of what I carried, and I liked that their assistance in the case of delays came within 6 hours and not 12+ as with some. Most importantly, the cancellation and interruption coverage was what really impressed me, as it was about 1-1/2 times what was paid by me as far as the prepaid airfare, my cruise itself, and one excursion. I think that if the need arose (and I will be taking yet another cruise in 2015), I would definitely consider going with Nationwide again.
Etienne B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
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