Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
cruise
AIG Travel
Travel Guard Basic
We had to cancel our trip due to an injury suffered in a fall. AIG Travel Guard was prompt in sending cancellation forms and in paying the claim. We were quite satisfied.
Janet B. would
recommend this plan to a friend or relative.
3 of
5 people found this review helpful
AIG Travel
Travel Guard Basic
We had a 4-hour weather delay in Copenhagen for a flight to Bergen Norway. We were concerned that the flight might be canceled forcing us to remain in Copenhagen over night. Having the insurance as a backstop helped allay our concerns.
Stephen S. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Gold
It’s been 2 months with back and forths with the claims adjuster. I actually feel sorry for her but they’ve made every effort to discredit the documents submitted. It’s a tactic to make you lose patience and walk away... or the staff is not scaled up enough to conduct proper service. Perhaps this was one random incident but it’s the worst insurance experience I’ve had. They are going to simply provide an email to request a premium refund instead of paying out the claim. Strongly suggest you try someone else. I’m stunned a brand of this insurance company’s caliber has such a shoddy response when a claim is made. I am never buying personal or commercial protection from them again.
David C. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We appreciate you using InsureMyTrip for your travel insurance needs. We are sorry to learn that you were dissatisfied with this policy. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. Receipts and documentation are required to support a claim. Without providing the documents that were requested of you, no determination can be made in terms of offering you compensation. In the future, please consider contacting the claims department immediately after suffering a loss to receive the claims procedure. Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.Aug 01,2019
AIG Travel
Travel Guard Basic
Peace of mind at a reasonable cost. What more could you ask for?
Joyce C. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
Since I didn’t have to use it I can’t comment on how well the claim process goes. But I was very happy to have it and it was a very good price. Thank you
Ann P. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard MedEvac Plan
Reasonably priced Medical/Evacuation coverage for international travel
Alfred L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Silver
Peace of mind is priceless and at age 71 I am all too aware of the possibilities that could happen.
Bruce J. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Basic
I appreciate AIG Travel Guard Basic plan for the peace of mind it provided me for my recent trip. Thank you!
KAREN K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
I did not give the plan 5 stars for coverage as we did not use it....we had to cancel our trip for medical reasons. Insuremytrip gave us a 100% credit toward our next trip, and we are very appreciative. Thank you!
Raymond E. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Carol
Thank you for this review. We certainly hope that your medical condition has improved and you will soon be back on your feet and planning another trip.
However, the premium credit you received was provided by AIG Travel Guard, your insurance provider, not InsureMyTrip.
Please feel free to contact Customer Care by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST if you have any questions.Jun 18,2019
AIG Travel
Travel Guard MedEvac Plan
I wanted only health coverage, and the representative made it easy to purchase the right insurance. Luckily, I did not need to make a claim.
Ronald C. would
recommend this plan to a friend or relative.