Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
tour
AXA Assistance USA
Silver
A couple of weeks before I was to leave for Italy, the doctors discovered I had lung cancer and suggested I cancel my trip as they wanted to start treatment immediately. I notified AXA to cancel my trip and it was done right a way. Filled out proper paperwork and after several months, I received my refund check. I would definitely recommend this travel insurance. They kept me updated as to the progress of the check. Will use this insurance on any of my future travel experience. They were wonderful. I thank you AXA!!!
Helen S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Silver
I bought this insurance way back last Fall 2017. I am getting older with a failing memory to what i had done or where I even put my notes. I had to go to my credit card bills to find the phone number, call and cross check what I had done. I would suggest that as trip time approaches, an email from you telling me what I had done and that I WAS insured with you would have been VERY HELPFUL! Even two or three reminders asking if I had any questions or concerns like 3 months in advance, two months before and then a week before.
Charlotte B. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Platinum
Because of the 18 month extended wait between booking our trip and leaving for it, we had to buy "cancel for any reason" insurance which is very expensive and does not provide 100% return of money.
Martin B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
AXA Assistance USA
Platinum
AXA plans seem reasonably priced in comparison to others on the market, but prices for travel insurance are unreasonably high for seniors across the board.
Donna S. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
We recently had to make a claim due to a medical problem that occurred shortly before our planned trip. The claim was handled smoothly, with a minimum of paperwork required from us. Our payment was quite substantial, but the insurance claim was paid with no arguments or attempts to reduce our payment.
We would highly recommend the AXA Assistance USA Gold plan to others.
We would highly recommend the AXA Assistance USA Gold plan to others.
Wendy K. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Gold
Did not use insurance but still very happy with service and price. Will use again
Liam K. would
recommend this plan to a friend or relative.
AXA Assistance USA
Platinum
Although we did not have to use the policy, I was at ease knowing that if I needed it, it was there.
Thanks for your help choosing the right plan.
Thanks for your help choosing the right plan.
Meagan T. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
AXA Assistance USA
Platinum
This plan provided far more coverage for a young traveler than any other I reviewed. Especially nice was the coverage for travel delays and delayed or lost luggage.
Megan K. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Silver
Very happy with the plan but since I thankfully had no miss happs to test your response I will just have to keep using you until I find out.
Shirely W. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
Fast, fair, & helpful. Far exceeded reasonable expectations.
11John G. would
recommend this plan to a friend or relative.