Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
AXA Assistance USA
Silver
I feel like I can't really write a review on something I didn't actually use
Virginia D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Andrew OstranderAXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Oct 02,2017
The trip included a
tour
AXA Assistance USA
Gold
I feel it is a good plan but the price point is high
Janet S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Andrew Ostrander
AXA Assistance USA
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.Oct 02,2017
The trip included a
tour
AXA Assistance USA
Gold
Bought a good plan for cancellation for any reason with one of the more reasonable prices (sort of), did not have to use it. Found their Emailed package and instructions very clear and easy to use.
Leigh H. would
recommend this plan to a friend or relative.
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Andrew Ostrander
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination, even when you don't have to use it.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Oct 02,2017
AXA Assistance USA
Silver
Very pleased with the plans and service you offer. Have recommended to many friends.
William R. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you (and your Friends!) will consider AXA Assistance USA for future travels.
Oct 02,2017
The trip included a
tour
AXA Assistance USA
Silver
It seems irrelevant to comment when I did not have to use the plan. Often it is when one tries to claim that one discovers the true mettle of the company. But, I needed to buy insurance this time and the terms were what I was looking for.
Tamara B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Andrew Ostrander
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Oct 02,2017
The trip included a
tour
AXA Assistance USA
Gold
had to cancel my flight due to illness of step-father and was reimbursed quickly and fully. Very pleased.
leann d. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! Sorry to hear about your step fathers illness. However, we are glad to know you’re happy with your purchase and had a worry free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Oct 02,2017
AXA Assistance USA
Gold
Although I did not need to submit a claim, the process and administrative support was thorough and efficient.
Bonnie S. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Oct 02,2017
The trip included a
tour
AXA Assistance USA
Silver
So happy with this coverage. My dad was diagnosed with cancer right before our Africa trip and we weren't sure if we would be going. It was a comfort to know we would be covered in case we needed to cancel. Happily, dad has responded to treatment with ongoing success. Would highly recommend this affordable insurance to anyone traveling on a big trip. Happy camper!!!
Lorrie C. would
recommend this plan to a friend or relative.
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Andrew Ostrander
AXA Assistance USA
First off, it is great to know of the positive outcome with your father. We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Oct 02,2017
The trip included a
cruise
AXA Assistance USA
Gold
Unfortunately we were unable to take this trip so the insurance helped to reduce the cost of cancellation.
Jeffrey B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Andrew Ostrander
AXA Assistance USA
Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Oct 02,2017
AXA Assistance USA
Gold
Maybe would recommend AXA. We had a huge claim with them almost two years ago and it isn't completely resolved yet and is being turned over to Collections in Australia.
We call and call and write emails and the hospital there has tried as well. AXA doesn't answer anyone...only ever has more forms and questions. This time no claims. Last time a nightmare.
We call and call and write emails and the hospital there has tried as well. AXA doesn't answer anyone...only ever has more forms and questions. This time no claims. Last time a nightmare.
Gordon S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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Andrew Ostrander
AXA Assistance USA
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase and claims experience. Feel free to call us so we may assist you in understanding the details around your claim and communication we have had with this hospital.Oct 02,2017