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Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

To learn more, see the AXA Assistance USA Gold product page.

Customers who have tour and visited France rated the AXA Assistance USA Gold plan
4.58 out of 5
69
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Gold
Great plan; we didn’t need to use.
David G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I caught a headcold and thought I would see a doctor if it got worse, but did not need to. I also very nearly missed a connecting flight due to customs/TSA hassles. Although I'm glad I did not need to file a claim, I had the peace of mind that I had coverage for the expenses if my situation in both cases had not gone so well.
Cynthia D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Expensive but best available.
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
The plan was well established, staff were GREAT!!!
Nadereh Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review. At AXA Assistance USA we appreciate the opportunity to provide you travel protection. Please think of us for all of your future travel needs.
    Oct 03,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
Easy to find what you want. The price was good. Didn't have to use it which is what you really want to happen.
Charles V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Aug 30,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
Obtaining the plan and the value seemed great. Did not need to file a claim - which is the most important issue I cannot evaluate. Would buy again.
Marc S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jul 08,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
All travel insurance appears to be artificially costly...without alternatives, however, one pays the price. My only experience in filing a claim over a twenty year period was very unsatisfactory, costly and frustrating. For this reason I switched from the one company I trusted to yours. I hope to continue my travels, stick with one company (yours hopefully...) and never need to file any claim again. Keeping my fingers crossed.
Gene S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jul 08,2016
The trip included a
tour
AXA Assistance USA Gold
Thankfully I did not need to use the coverage during my recent trip to France. But I do want to say that it gave me great peace of mind to know in the event a situation occurred requiring me to use the plan, it was available to me. If I travel out of the country again, I will purchase a plan. Also, I would recommend it to anyone asking.
Suzanne S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I really only need medical coverage outside the United States. Would prefer medical coverage only coverage. There are thousands like me.
Frank P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We agree that there are many customers who are primarily looking for travel medical coverage. It is important to note that Emergency Medical Evacuation will also be included in any plan that offers medical coverage.

    The AXA Assistance USA Gold plan can be purchased with a $0.00 trip cost to provide Medical and Emergency Medical Evacuation Coverage, but will no longer provide Trip Cancellation and Trip Interruption coverage. You will also forfeit coverage for pre-existing medical conditions. The premium of the policy would decrease by reducing the trip cost to $0.00.

    As another option, you can purchase a Single-Trip Medical plan. However, all Single-Trip Medical plans will provide secondary coverage. Many will also include pre-certification requirements and likely not cover pre-existing medical conditions.

    In the future, please give us a call at 800-487-4722 so that we can help find the best plans for your particular concerns.
    Oct 16,2015
The trip included a
tour
AXA Assistance USA Gold
The plan met our needs.
Michele R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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