Travel Insurance Reviews AXA Assistance USA Gold
The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.
To learn more, see the AXA Assistance USA Gold product page.
The trip included a
cruise
AXA Assistance USA
Gold
Since we would never travel without having insurance, it was a good deal, and we are happy that we never had to use it this time!
Richard H. would
recommend this plan to a friend or relative.
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CrystalAXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Mar 24,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
I liked that I was able to talk to a representative when I had questions just before leaving for our trip.
Donna W. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you were able to receive assistance as you needed it. We look forward to providing travel protection for all of your future endeavors!Mar 24,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Happily, did not have to file a claim.
Sherie Z. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Mar 17,2016
The trip included a
cruise
AXA Assistance USA
Gold
Here is the thing. Without having a claim, there is no way to know how good or bad this, or any other, policy is. This one was about half the cost of others and AXA is a reputable company. The only negative was that the medical evacuation coverage was $250,000 vs $500,000 on others. This may not seem like much of an issue, but when my mom needed a 10 minute medical helicopter transfer, the bill was $30,000, so you can imagine what a medical plane from South America would be. I bought this policy and enrolled in a service called MedJet Assist. The cost of both was still $1500 less than the alternative.
Gabriel R. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Our Platinum plan offers up to a 500,000 USD benefit for Emergency Medical Evacuation as well as other additional benefits vs. 250,000 USD for the Gold plan as you mentioned. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
We look forward to providing travel protection for all of your future endeavors!Mar 10,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
I was very happy with the response to my claim and the timeliness of payment. I would definitely use them again and recommend to others.
Janice L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Crystal
AXA Assistance USA
Thank you for the review! We are delighted to know you’re happy with your purchase and your claims experience went well. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Mar 08,2016
The trip included a
cruise
AXA Assistance USA
Gold
Did not need to use the coverage, but was glad I had it.
Seth G. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
I had to cancel this cruise due to medical reasons with my wife and they were easy to work with and reimbursed us our claimed amount without any problem. Cancellation costs were over $8,000 dollars and they gladly paid us promptly/ I'm so glad we had the AXA insurance.
WARNER E. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Gold
I believe returning customers using the same plan and company should be given a discount.
Daniel C. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. Due to insurance regulations we are not able to offer a discount for returning customers. We value your business and hope you will consider an AXA Travel Insurance policy for all your future travel needs.Feb 29,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Fortunately we didn't have to file a claim
Ruth N. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Feb 26,2016
The trip included a
cruise
AXA Assistance USA
Gold
We purchased travel insurance for our holiday cruise as a precaution because my grandfather fell ill and was in the hospital. I've never purchased insurance before, but thank goodness we did! My grandfather was fine, but days before we were suppose to leave, my husband started passing 1 of 3 giant kidney stones, making him unable to travel from the debilitating pain and possible need for surgery. All of the forms were very easy to fill out and the AXA team was very helpful. The people traveling with us also cancelled their trip, but they had a different insurance provider and plan and didn't get their flights refunded. I will never book a trip without AXA travel insurance again. So worth it!
Kaitlin R. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well and wish your grandfather and husband a speedy recovery! We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Feb 24,2016