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Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

To learn more, see the AXA Assistance USA Gold product page.

Customers who have taken a cruise rated the AXA Assistance USA Gold plan
4.55 out of 5
884
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Gold
I selected AXA Assistance Gold plan after a comprehensive review of other competing plans as provided by Insuremytrip.com and I was very satisfied with the process, albeit no claims.
Charles O. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! We are delighted to know you’re happy with your purchase. We look forward to providing travel protection for all of your future endeavors!
    Feb 24,2016
The trip included a
cruise
AXA Assistance USA Gold
I didn't use my coverage, but the price was good for the coverage provided.
Craig D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We look forward to providing travel protection for all of your future endeavors!
    Feb 17,2016
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for taking the time to provide a review of your purchase. We are delighted to know you’re happy with your purchase. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Feb 17,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
My trip required travel insurance. I did a lot of comparative shopping and determined AXA gave the most bang for the buck. Fortunately, I never needed to use it. Nonetheless, I was satisfied with the cost and coverage of the policy.
Patrick K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you taking the time to provide a review. We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 15,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
I didn't need to file a claim, so I don't have hands on experience on how well the coverage would take care.
Deborah B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 17,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
We appreciate their help and understanding in a difficult situation for us.
Susan G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide you coverage and assistance and hope you will consider AXA Assistance USA for future travels.
    Feb 01,2016
The trip included a
cruise
AXA Assistance USA Gold
We have purchased insurance from AXA to cover three trips, and twice we needed to file a claim. Their response was consistently prompt, compassionate, and fair. We were fully reimbursed for all expenses that we documented on both claims.
Larry S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had good experience with the claims process. We look forward to providing travel protection for all of your future endeavors!
    Feb 02,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
Good news did not use it. Glad we were covered!
Howard K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
The ultimate test in any insurance is in handling claims. Since we did not file a claims, we reserve judgement on the insurance.
Youssef Nashed Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
I had medical treatment during our trip. I informed AXA before we got home and received a claim form. I filled it out and sent documentation (not difficult) and within a week I was informed that my claim was approved and I would receive a check within 2 weeks. Great service!
Sandra S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Again no comment as I did not have to use it.
karen e. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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