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Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers rated C&F Travel Insured International
4.57 out of 5
7,902
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Worked for me. Not the least expensive but provided necessary coverage. Not needed so all went well.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Due to a medical emergency the day I was to leave, I was unable to make my trip. I contacted Travel Insured International right away to learn what information they needed for me to be reimbursed for my trip cost. I sent in all the information and waited ... and waited ... and waited. I got no reply that they had even received my documentation. I called them and was told they had received it, but that it would take up to 15 business days to be processed. I had already been most of that. I called back in a few days and was told they were waiting on information from the agency I purchased my trip from. I contacted the agency, and they had NOT received any request for information. Another call back to C & F TII and I told them the agency had not received a request. A few days later, the agency contacted me that they had received a request with a plan number, but no name was attached to the request and they had to ask me if that was my claim. They promptly sent the information to C & F TII and copied me on it. I contacted C & F TII again to see if the information had reached my file. I was told it had not and that it might take 5 - 10 business days for it to do so. I started calling back every other day to check on my claim. I guess they finally got irritated with me and just processed my claim and sent me the money. It is ashamed that I had to do all the follow-up to make this happen. My airline miles were credited back to me with just a phone call (10 minutes). Royal Caribbean credited back three excursions that I paid for in advance, but did not take (because I didn't make the trip) within 3 days. Another small policy I had through American Airlines with Global Alianz responded within 2 days and made a payment immediately. I was very unhappy with the service I received from C and F Travel Insured.
Victoria F. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
Our cruise was impacted by hurricane Dorian, like many others I'm sure. Not only was filing a claim easy, it was handled in a timely fashion considering it was a hurricane event and they paid very well. I am impressed with this company and am using them for our next cruise. The premium is VERY reasonable considering the coverage and the peace of mind. Highly recommend.
Joseph D. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
Thankfully, did not have to file any claims.
Douglas E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
Traveled with peace of mind.
Robert R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Trip insurance is a necessary evil that I hate paying for.
Ann H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector Lite
Fortunately we did not have to use the plan, but it was comforting to know we were protected in case the need had arisen.
Lewis B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
I had some changes in my plans which cost me money and are not covered by insurance. It would be nice if insurance covered such things. I have to admit that you have some peace of mind when you travel and you have some sort of insurance coverage. There are just too many chances of trip interruptions or cancellations today.
Joseph V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We appreciate your comments. As you are aware, there is no travel insurance plan that will cover every situation. In your particular situation, we advised you that you would not receive reimbursement for a prepaid hotel room if you decide to take an earlier flight and return home early.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Nov 19,2019
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
Fortunately we did not have an insurance issue. That's what insurance in for, peace of mind
when travelling.
Gudrun B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Fortunately we did not have to file a claim this year, but last year we did and...our claim (was paid) according to our policy. My recommendation is to make sure you read the coverage VERY carefully. Last year we were traveling with another couple so we bought insurance to cover the need to cancel due to our or our traveling companions' illness/family illness etc. This was very important as neither of us would go at that time if both couples couldn't go. This year we traveled alone so we bought a cheaper policy that only covered us and our immediate family members' illnesses.
Cynthia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. As you indicated in your comments, it is very important for travelers to read through the plan terms and conditions and to call us with any questions.

    However, we would like to point out that this policy does include coverage to cancel your trip for the unexpected sickness, injury or death of a Traveling Companion's Family Member as indicated in your policy:

    "Trip Cancellation - Benefits will be paid, up to the Maximum Benefit Amount shown in the Confirmation of Benefits, to reimburse You for the amount of the Published Penalties and unused non-refundable Prepaid Payments You paid for Travel Arrangements when You are prevented from taking Your Trip due to:
    1. Your, Your Family Member’s, Your Traveling Companion’s, Your Traveling Companion’s Family Member, Your Business Partner’s or Your Business Partners Family Member’s death, which occurs before departure on Your Trip;
    2. Your, Your Family Member’s, Your Traveling Companion’s, Your Traveling Companion’s Family Member, Your Business Partner’s or Your Business Partners Family Member’s covered Sickness or Injury, which: a) occurs before departure on Your Trip, b) requires Medical Treatment at the time of cancellation resulting in medically imposed restrictions, as certified by a Legally Qualified Physician, and c) and prevents Your participation in the Trip..."

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Nov 19,2019
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