Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
It gave us peace of mind about our health!
Daniel P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Having the plan gave us peace of mind. Knowing if anything happened we had coverage.
Neal K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
So glad to have coverage and not need it!
DEBRA B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Problem calling General Global Assistance
RENATO L. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I was blessed that all went well
Denise R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Claim was submitted on Sept. 22, 2022. It is still open ( or at least not paid in full or in part or declined). We had to cancel our trip due to an injury to my wife's ankle requiring extensive surgery. I have submitted everything they asked for (with much difficulty due to their requiring everything submitted electronically - not good at scan/file/find/ attach). Finally asked for fax #. Fax docs to them and they claim they didn't get them or lost them. Last contact was 10/26 /22. Rep (George Garcia) is very hard to understand when I did speak with him by phone. Last contact he was to speak with his boss about something or other, but I never heard back from him. HELP!!
ALAN O. would not
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately, we did not have to file a claim, but felt safe knowing that we were covered in the event we had to.
Debra Y. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Fortunately I didn't have to make a claim.
Judith H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
You buy travel insurance to feel secure in case something goes wrong with your plans. In our case nothing went wrong but we felt secure knowing we had coverage.
Ira W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
It provided the coverage I needed but since I didn't need to use it I cannot comment on the plan's claim process
LAWRENCE B. would
recommend this plan to a friend or relative.
Thank you for your feedback. The provider that you purchased with, Generali Global Assistance, has issued the following response:
"Hello Renato. Thank you for your feedback. We apologize that you had a difficult time reaching us via phone. You can try to contact us via phone at 800-348-9505 or via email [email protected], and one of our dedicated customer service team members will be happy to assist you."