Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
This plan gave us peace of mind on our trip. It provided great coverage.
Barry L. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
Fortunately we didn’t need to use the insurance. Other than a 12 hour flight delay on the way home (& Singaporeair put us up at a lovely Crowne Plaza hotel with dinner & breakfast), we had no serious injuries or illnesses. That’s what insurance is for.
Nicholas C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
The day the WHO declared a global emergency (January 30, 2020) due to corona virus the IMG/Insuremytrip website went dark claiming IT issues. Now 24 days later the site is still down for taking any new claims. Waited for over 3 weeks to file a new claim and still can't. do not trust that this company is financially solvent to follow through with their promised coverage. They have a lot of nerve asking for a review when they still can't process a claim. zero stars were not an option for promptness or satisfaction but should be.
Mathew L. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
I asked for my dates to be extended and paid the additional fee but never received a confirmation. I called several times and was told the company has major technology failures and were behind in their emailing. I still haven't received a confirmation and we are almost back home. I even called halfway through my trip and the problem still wasn't fixed. Good thing we had no problems except with this company.
Donna G. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured SE
This plan was somewhat expensive, but allowed coverage for pre-existing conditions when purchased by the time of final payment for the trip. Fortunately, we did not need to make a claim, so can't speak to their claims process or satisfaction.
Ann H. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
InsureMyTrip gave phone number for me to contact the International Medical Group iTravelInsured SE directly with regard to the Novel Coronavirus but when I called the phone number no one answered and then I found out that if you let it ring about 20 times someone will pickup and then say the computer system is down and they cannot review any policy at this time. This went on for four consecutive days before I gave up.
Homer L. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Meghan
Thank you for the feedback. If you have any questions or would like help reviewing a policy in the future, please contact our Customer Care department at 800-487-4722.Apr 22,2020
The trip included a
cruise
International Medical Group
iTravelInsured LX
Spent 30 years as an Ins agent. Your agent was great to deal with. I liked being able to work with a human
Michael L. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
We didn’t need it but we had a piece of mind knowing we had it.
Marvin M. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
I updated my total trip coverage amount several times due to payments made prior to the trip. The phone support personnel were professional and the process was straight forward.
Craig H. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
The real test of insurance is how it works when you need it, so take my evaluation with a grain of salt.
Jeff M. would
recommend this plan to a friend or relative.