Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
John Hancock
Silver
Poor communication and challenging requirements when filing a claim.
Mark M. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
John Hancock
Silver
Your company is a rip off! My trip was canceled and you refused to give me a refund saying that I had not met requirements for losing my job you. You advised that since I had not lost my job within the 30 days before my trip that I was not entitled to a refund. Such a rip off. If I had lost my job within 39 days of the trip the trip would have been paid for completely! Your other requirement that a person be on the job for 3 years is also bogus. What difference does it make if I was on my job 3 years or 3 days? If I list my job I lost it! I have recommended people in all my travel groups avoid your company at all cost. I told my story so hopefully you are losing business. I will keep telling the people about you scam!
Pamela S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
John Hancock
Silver
Filed claim for small medical bill.
The processing time was about 6 weeks. Not the fastest but no issues.
The processing time was about 6 weeks. Not the fastest but no issues.
Michael A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
John Hancock
Silver
I didn't need to file a claim on this trip but having trip insurance gave me peace of mind. It turns out that three people in my tour group who needed wheelchair assistance at the Frankfurt airport (for the return flight to the U.S.) missed the flight through no fault of their own. Thinking trip interruption would have covered the mess up caused by Frankfurt airport personnel.
Raymond H. would
recommend this plan to a friend or relative.
John Hancock
Bronze
I bought this plan because when I made my airline reservations I wasn't completely sure that I would be able to go, so I bought the "cancel for any reason" coverage. I also found peace of mind knowing that I would have coverage for any health emergencies. It was worth the money I paid.
Cynthia H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Silver
Plan appeared to provide good coverage at a reasonable cost. Filed a claim for a travel delay outbound to our cruise and while it was fully paid, it took 2 months for the process to be completed. Make sure you document EVERYTHING and submit it all.
Paul W. would
recommend this plan to a friend or relative.
6 of
5 people found this review helpful
The trip included a
cruise
tour
John Hancock
Bronze
Great price! Thank God I had no
Claim!
Claim!
Catherine K. would
recommend this plan to a friend or relative.
John Hancock
Gold
Good coverage, and I received the refund for my overseas medical expenses. However, it took several months to get it ...
Pearl H. would not
recommend this plan to a friend or relative.
3 of
6 people found this review helpful
The trip included a
cruise
John Hancock
Silver
Didn't get sick, didn't cancel trip, didnt miss boat or lose luggage. great
Stephen M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Bronze
Peace of mind for a reasonable price
RUSSELL W. would
recommend this plan to a friend or relative.