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Travel Insurance Reviews Medjet

Medjet is a domestic and global air medical transport membership program based in the U.S. If a Medjet member becomes hospitalized more than 150 miles from home and meets transport criteria, Medjet will arrange medical transport to the hospital of their choice within their home country at no additional cost. All the member pays is their membership fee.

Learn more about Medjet.

Customers rated Medjet
4.63 out of 5
154
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Medjet MedjetAssist Short Term
We fortunately didn't have to use Medjet insurance. I provided peace of mind that it was there if needed.
Peter P. would recommend this plan to a friend or relative.
1 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your 5 star review for Medjet's Short Term plan.

    However, please note that Medjet is a medical transport membership program, not an insurance plan.
    Medjet does not and will not reimburse or indemnify Members for expenses incurred.

    Please call us at 800-487-4722 if you have any questions or concerns.
    May 28,2019
The trip included a
cruise
tour
Medjet MedjetAssist Annual
Fortunately, I didn't have to use the Medjet medical evacuation plan that I purchased but I felt good knowing that it was available if needed.
Marlin M. would recommend this plan to a friend or relative.
4 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Medjet MedjetAssist Short Term
Thankfully, I didn't need to use the plan - so I can't speak to services in the event of an emergency - but I felt much better having it. [I was encouraged by hearing of an association with an insurer of the caliber of Lloyd's of London (although I admit having little or no knowledge of the nature of the association).] I did some comparison shopping before choosing MedJet. Medjet was the only provider I found that allowed evacuation for a bonafide medical emergency at the discretion of the customer as opposed to the opinion of a local medical authority; this was very important to me. I was also happy to be able to add a rider to cover political events, weather catastrophes, etc., for a very reasonable cost. The availability of a short term plan made the price affordable for me and Medjet allowed me to extend my coverage for the full 8 day term even though my trip ended on the 6th day. Again, this was important to me to cover the possibility that I might be delayed a day or two by seeking immediate treatment or by travel delays prior to any need for the service (although such events may have been covered anyway - I didn't inquire further because there was no charge for this extension within my 8 day term). I was quite satisfied with the plan. If I traveled more outside the U. S., particularly to areas where I would not want to have an extended stay for medical services or where there could be political unrest, or anti-American sentiment under the current administration, etc., I would sign up for an annual membership.
Ann O. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Medjet MedjetAssist Short Term
Easy to sign up for whatever plan one is interested in. Although we did not have to file a claim (a good thing) - it did give us peace of mind.
Carolie H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Medjet MedjetAssist Short Term
I didn't need it so I cannot verify the quality of service. I would love to see a review from someone who needed help and how it went.
So far I am happy with what I bought. The staff was great and the pricing fair.
Richard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Medjet MedjetAssist Short Term
It gave us peace of mind on our trip.
Jerry L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Medjet MedjetAssist Annual
As with any insurance, the best plan is to not need it! It was comforting that I had a back-up in case I did. I was happy that I did not need it. Then, of course, you second guess whether you needed to spend money on something you didn't need:) however if things had been different this would have saved my "bacon" so not a bad thing.
Brian H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Medjet MedjetAssist Short Term
Well, everything went swimmingly until our flight home on 10/12 was delayed due to Storm Cullum. We were stuck for 3 1/2 days trying to get home. Since our insurance was only booked through 10/12, I tried to get in touch with you and with Medjet to see if it needed to be be extended. I called the emergency number on a Sunday to find out. They said they couldn't help me and to call back on Monday. Fat lot of good that did.
Anne W. would not recommend this plan to a friend or relative.
8 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comments. Here is your reply to MedJet Assist:

    "We appreciate you posting a review so that we can continually improve our processes. In reviewing your call, we see that you contacted our emergency operations center at 12:12am 10/14/18 and had questions on extending your membership due to weather. The operations center coordinator advised that the membership services department could answer those questions or make changes to your existing membership on Monday morning and verified that you did not have an emergency at that time. In attempting to obtain your call back number, either the line was disconnected or you disconnected the call with the operations center coordinator. Due to being disconnected without ​​a call back number, we were unable to follow up."
    Oct 23,2018
Medjet MedjetAssist Annual
I have used Insuremytrip twice and have never used the insurance but I always feel confident about the plans that I have for our trips. The agents who helped me find the right policy are always very knowledgeable and easy to work with. I have recommended Insuremytrip to many friends too.
Constance W. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Medjet MedjetAssist Short Term
An economical way to have the added security we felt we needed for this trip
Traci J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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