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With over 20 years of experience, Medjet brings a unique service to the travel industry. They offer memberships that provide domestic and international air-medical transport, travel security and crisis response services. If a Medjet member should become hospitalized more than 150 miles from home, the member can be transported to their home hospital of choice for continued treatment and recovery. If they feel their safety is being threatened while traveling, MedjetHorizon members also have access to a 24/7 crisis response line.


Purchasing a Medjet membership is not like purchasing a traditional travel policy. It does not cover trip interruption or hospital bills. These memberships are designed to give travelers peace of mind ~ and more control over their safety and medical care.

A MEDJETASSIST membership provides and pays for hospital-to-hospital air-medical transfer if an injury or illness and hospitalization occur more than 150 miles from home (domestic plus international coverage). Unlike health or travel insurance, which typically transports only to the “nearest acceptable facility,” a Medjet Member can be transferred to their home hospital of choice, regardless of medical necessity, for the cost of the membership and nothing more. With medical transport costs ranging from $30,000 to over $180,000, why risk it?

MEDJETHORIZON membership includes all the air-medical transport benefits of MedjetAssist, plus worldwide travel security, crisis response and evacuation services. Members have access to a 24/7 travel security network, powered by global corporate security providers FocusPoint International, for an in-country response to a wide range of safety concerns and threats while traveling including violent crime, terrorism, natural disaster, kidnapping for ransom, political threat, wrongful detention and more. These safety concerns are sadly a growing reality for today’s travelers, even in places once considered “safe.” MedjetHorizon can respond as soon as a member feels uneasy; there is no need to wait for government-issued hard triggers or evacuation orders.

Medjet memberships are available with no preexisting condition questions or exclusions for travelers under age 75. For travelers age 75-84, please call us at 1-800-487-4722 for the Medjet Diamond Membership.


  • Company protects well known celebrities, athletes and organizations as well as individuals and families
  • All plans specifically designed as additional medical evacuation coverage
  • MedjetHorizon upgrade adds 24/7 Security & Crisis Response services

Customer Ratings and Reviews

Our customers rate the Medjet on our site
(4.63) of 5
on average based on 149 reviews.
Better Business Bureau Rating
I did not have any claim. It is way too high. I applied to it only because it was requested by the cruise line.
Mazal H.
Seemed a bit pricey but then again, since we did not need the policy, by definition insurance seems unnecessary (until you need it).
Peter G.
No one will probably ever read this review because the company obviously "curates" the reviews. If they are like may sites that self-publish reviews it is possible that fake reviews have been posted. Just ask yourself the question: Why would anyone write a review for one-time insurance they never used? Makes no sense. Some sites give you the option of showing the reviews with claims and they are rarely five stars. Also, you may buy the policy from John Hancock which has a great reputation but the claims are actually processed by some company you've never heard in the midwest, like Seven Corners (check them on Yelp). So it is actually impossible to read see reviews for the company that actually processes the claims. Once you have made a claim and obtain the name of the claims processor if you go to Yelp and find an overall 1 Star rating and hundreds of horror stories about the claims process. In my experience claim will take 2 to 3 months if you're lucky and possibly never if they invoke the numerous loopholes in these policies. Then you have another layer of websites like this one that publish "ratings" for companies they represent and articles from Forbes and other sources they pay for the media"reviews". Notice they are all five stars. Finally, you have google who is only going to display positive reviews and information provided by their paying customers, the insurance agent, insurance companies and the hidden companies that you actually deal with if you have a claim. Also note that although you can post a review for your local insurance agent on google there is no option of posting an unedited review for this site, John Hancock or other insurance companies on google, interesting... Hopefully, the people that review these reviews will find this one worthy. However, I suspect they will be laughing with their workmates as they hit the delete button!
Penny V.
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