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Travel Insurance Reviews Nationwide Essential

The Essential plan from Nationwide Mutual Insurance is for travelers planning trips on a budget who don't want to sacrifice coverage. Coverages include Trip Cancellation and Interruption, Medical, Emergency Medical Evacuation, and Assistance Services.

To learn more, see the Nationwide Essential trip insurance product page.

Customers who have taken a cruise rated the Nationwide Mutual Insurance Company Essential plan
4.69 out of 5
3,295
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Essential
Just happy I didn't need to use it!
Juantina W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Did not use…
TY E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Another cruise in the books with full peace of mind that we had our travel insurance, just in case! Thank goodness we did not need it. But, I read a story where a passenger had a heart attack and was stuck in a Dominican Republic hospital with no funds to return to the States because they did not get insurance.

We always use insuremytrip to find a policy that fits our needs based on where we are going.
Joseph L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I had to cancel my cruise due to my mom's death about a week prior to cruise. I submitted my claim online-took about 4 weeks for claim to be completely processed and about another 2 weeks to receive checks.
I did have to get help from my daughter to help me file the claim,but I am not computer savy.
I only received one email from the company during the whole process,and that was a few days after I submitted claim-they were just letting me know there might be a delay due to the high number of claims.
I just checked the website frequently and that is now I knew the claim had been approved and checks were generated.
I did receive my total amount I had paid for the cruise and was never asked for any additional paperwork-But I did wait until I had everything( MD note/death certificate ,etc) before I submitted claim.They have a list of items they show you when you start the process
I would definitely use again,actually I just bought the same policy for my next cruise
KARAN J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
What can I say. This company is great. I had to place a claim due to my wife losing her job just 3 months before our cruise was to take place. All the representative were very friendly and knowledgeable. I received all the information needed (via email) to file a claim within minutes of completing my call.

After all the information required by Nationwide was received by them my claim was processed and paid in full to me within their normal process time required.

I have used them in the past and continue to use them today for all my travel needs.
Steven F. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
You never know about any insurance plan until you have to use it. We did. We had to cancel a cruise due to an unexpected medical event. I put the claim in and it was paid out in full. So, what's the problem? We knew *nothing* about the status of the claim until the check(s) arrived in the post! In this age of fast communications, something as simple as an email to let us know what was going on would have been sufficient.
Philip D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
My wife got injured two weeks before our scheduled cruise. I submitted all the paperwork and documents as requested online. Never had to talk to a person. We received the refund checks 3 weeks after submittal and got everything we asked for since we had the documentation. Thanks to Nationwide Mutual Insurance Company for the very quick response and positive outcome. I have already purchased another plan from them for our next trip based on the response for the last one.
Donald D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Fortunately I did not need to file a claim. I was at peace knowing that if anything happened while on my cruise, I would be covered by Nationwide. This travel policy was very reasonable.
Nancy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Nationwide refunded me during covid 19 cancelations
Mitchell K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
We had purchased a policy through InsureMyTrip with Nationwide. A week before our cruise we experienced a family emergency that would prevent us from going on the cruise. I contacted the cruise line and airlines. They all let us rebook for a later time. I then contacted Nationwide, they told us they would not refund but would transfer the policy. We said that was acceptable and sent them the information they had requested. Two week later I had heard nothing so I contacted again. We were told they had not received our info. So I resent. That was the last I have heard from Nationwide.

Its not worth being upset about so we have moved on. But I do find it to be very interesting that the only "issue" we had with canceling was with the company we had purchased a policy from to prevent any "issues". We plan to continue purchasing policies through InsureMyTrip, but with some other carrier.
martin g. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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