Travel Insurance Reviews Travelex Travel Basic
Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.
To learn more, see the Travelex Travel Basic product page.
Travelex
Travel Basic
We purchased travel insurance because my father was in ill health and we wanted to be able to obtain refunds if we had to cancel the trip. He died before we left, so we did not need to make a claim.
William M. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
Although I had no need to use Travelex, I had peace of mind to know it was there if needed.
Jacqueline Y. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
As with all insurances, one hopes it never needs to be used but it certainly provided the peace of mind for which it was intended. I would definitely get it again for any future trips.
Barbara B. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
We were delayed in JFK for 5 hours on our flight from London. We had a flight to Fort Lauderdale that was delayed, and if it hadn't been for asking flight was, would never have known. Delta never posted a change. I will never insure again, because I only asked for $200 for the inconvenience of the whole thing.
We had to walk outside to another terminal in torrential rain, got soaked, because there was no other way to get to the change of terminal. JFK needs to find a better way, than get passengers soaked in freezing rain. We had a meal but I threw the receipt away, so so course the only paperwork I had was the boarding passes. I will never fly Delta again. It was a horrible flight from London, a delay at JFK and we got into Fort Lauderdale at 2.30am the following morning, without a stroller too.
We had to walk outside to another terminal in torrential rain, got soaked, because there was no other way to get to the change of terminal. JFK needs to find a better way, than get passengers soaked in freezing rain. We had a meal but I threw the receipt away, so so course the only paperwork I had was the boarding passes. I will never fly Delta again. It was a horrible flight from London, a delay at JFK and we got into Fort Lauderdale at 2.30am the following morning, without a stroller too.
Margaret Anne S. would not
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
Travelex
Travel Basic
Did not have to use the insurance so don't really know how it would have been. Reasonably priced though and easy to sign up.
Julia B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Basic
The best part, for you and us, is we didn't have to file a claim.
Diane C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
I satisfied with service,I will go again on May 14,2017 for 7 days.
Tanayuth N. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your 5 star review. Since you have not purchased the policy for the May trip, we have emailed you a quote.Apr 23,2017
Travelex
Travel Basic
Didn't have to use the insurance but it was nice to know it was there in case I needed. Also it was cheap and I bought it on the day I was leaving which was very handy
Lisa C. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
Thankful we did not need but good to know we had it!
Martha B. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
Easy to give this Plan high marks since I did not submit a claim. I have no idea how the Plan would actually perform in that event.. It could have been anywhere from wonderfully responsive to a complete nightmare to resolve. I will never know.
Lawrence C. would
recommend this plan to a friend or relative.
Show
reviews per page.
We want to thank you for taking the time to post your concerns, and we are sorry for your frustration.
The Travel Basic policy has a Trip Delay Benefit Amount up to 500. This benefit allows reimbursement, if there was a 5 hour or more delay, for “hotel accommodations, meals, telephone calls and local transportation while you are delayed.â€
I have personally contacted the Claim Administrator on your behalf and they have advised in order to consider reimbursement under the Trip Delay benefit they require proof of the delay, which you may obtain by contacting Delta, and documentation for your out-of-pocket expenses, such as a credit card statement or receipt.
In regard to arriving in Fort Lauderdale without a stroller, the Baggage and Personal Effects Benefit Amount on the Travel Basic plan is up to 500. This benefit provides reimbursement for lost or stolen items as described in the plan. In order to receive the Baggage and Personal Effects Benefit the Claims Administrator would need documentation showing that the stroller was lost or stolen, for instance, from the Airline or Police Department. They would also need a receipt for the original item or replaced item, to consider reimbursement under this benefit.
Please keep in mind that Insurance is highly regulated and in order to validate coverage, claim forms and documentation (including documentation from the airline on the reason for the delay and the lost stroller) are an important part of the claim process as it relates to the specific conditions as listed in the plan purchased.
We trust that you understand the Claim Administrator’s decision is based on the terms and conditions of the policy and the available information. If this information is incomplete or inaccurate, please feel free to submit any additional information to the Claims Administrator and they will gladly reevaluate your claim.