Travel Insurance Reviews WorldTrips
WorldTrips is a full service organization offering a comprehensive portfolio of short term travel medical insurance products and comprehensive plans, designed to address the insurance needs of travelers worldwide. Below are travel insurance reviews from travelers like you who purchased a WorldTrips plan from InsureMyTrip. Read the WorldTrips reviews to see which plan is right for you. In the State of California, operating as WorldTrips Insurance Services. California Non-Resident Producer License Number: 0G3970
Learn more about WorldTrips.
The trip included a
cruise
tour
WorldTrips
Atlas International
I go on 3-7 cruises a year. This is the 1st time in 20 years I've filed a claim on 2 cruises to Italy within 3 weeks almost a back to back cruise. I'll say this, its better to have travel insurance than not. However, in the event of a claim, customer service is lacking i.e. Italy train strike. Basically, find a way on your own to get to your destination and put in a claim later. 50/50 chance you'll get reimbursed some 4 months later. World Trips is not horrible just don't expect any prompt response. I'll find another insurance carrier next trip.
Philip D. would not
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas International
Awful company. Totally a scam.
So, I submitted a claim over a month ago. They started the review of my claim 1 week ago, and then today, they rejected it. Reason given - unable to confirm the charges. ??? What?
They reviewed my claim in one week? Nobody contacted me ever? Not even any notification of anything? They couldn't confirm what? I got the receipts of everything, why nobody contacted me? It's absolutely ridiculous.
I've never dealt with a worse insurance company in my life.
Stay away from these scammers.
Not to even mention their awful website, FIX IT. Nothing works there.
So, I submitted a claim over a month ago. They started the review of my claim 1 week ago, and then today, they rejected it. Reason given - unable to confirm the charges. ??? What?
They reviewed my claim in one week? Nobody contacted me ever? Not even any notification of anything? They couldn't confirm what? I got the receipts of everything, why nobody contacted me? It's absolutely ridiculous.
I've never dealt with a worse insurance company in my life.
Stay away from these scammers.
Not to even mention their awful website, FIX IT. Nothing works there.
Steve P. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
-
Angie
we are sorry for your experience. Should you have additional documentation to support your claims we are happy to review your file and are discuss personally should you wish to be contacted. Safe travels
Feb 12,2024
The trip included a
cruise
tour
WorldTrips
Atlas International
I didn't need it. But it had a good price and good coverage.
Queen Mwende M. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
This company is a joke, extremely likely a scam.
So, I bought insurance with this company. The first time ever. While traveling in Europe, I had a medical emergency, I went to ER for outpatient treatment. My doctor fees were under 1000 Euro.
I mean, any company can cover that? If they are not bankrupt right?
Well apparently worldtrips.com can not cover claims.
My claim was denied, on the basis of " We couldn't contact the service provider and we can't confirm that the client was there".
What? So, they reviewed my claim for one month? nobody ever messaged me? Not to ask for documents or more information, or not even to say the review process is finalized. Not one time anybody contacted me.
Then yesterday I logged in, to their awful website which is a mess.
I look around , and there it says, Claim closed.
Wow.
I mean, I've used other insurance companies before, for international travel. This one is the worst ever.
You want reliable travel insurance go with allianz, or with bupa. OR EVEN ! IMG.
Not this people at worldtrips.com
They don't pay out any claims.
By the way just read out the other reviews, all the 5 star reviews seem paid, or made by bots.
Go read the ones with one star, those are the real costumers.
Absolutely not recommended at all. They should advertise their insurance as " You're technically insured but, you're not. Because we won't pay out any claims"
So, I bought insurance with this company. The first time ever. While traveling in Europe, I had a medical emergency, I went to ER for outpatient treatment. My doctor fees were under 1000 Euro.
I mean, any company can cover that? If they are not bankrupt right?
Well apparently worldtrips.com can not cover claims.
My claim was denied, on the basis of " We couldn't contact the service provider and we can't confirm that the client was there".
What? So, they reviewed my claim for one month? nobody ever messaged me? Not to ask for documents or more information, or not even to say the review process is finalized. Not one time anybody contacted me.
Then yesterday I logged in, to their awful website which is a mess.
I look around , and there it says, Claim closed.
Wow.
I mean, I've used other insurance companies before, for international travel. This one is the worst ever.
You want reliable travel insurance go with allianz, or with bupa. OR EVEN ! IMG.
Not this people at worldtrips.com
They don't pay out any claims.
By the way just read out the other reviews, all the 5 star reviews seem paid, or made by bots.
Go read the ones with one star, those are the real costumers.
Absolutely not recommended at all. They should advertise their insurance as " You're technically insured but, you're not. Because we won't pay out any claims"
Steffen L. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
Angie
We are sorry for your experience. Should you have additional documentation for your claims we are happy to review your file and are happy to discuss personally should you wish to be contacted. Safe travelsFeb 06,2024
The trip included a
cruise
tour
WorldTrips
Atlas International
Fast to buy, good price, I didn't need it nevertheless it was necessary. It's not the first time I use this company and won't be the last.
Danae L. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas Journey Economy
Hard to review an insurance policy if you haven't put in a claim.
We took the trip knowing that we were covered and had peace of mind.
We took the trip knowing that we were covered and had peace of mind.
Brian R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas Journey Premier
The biggest drawback to this plan is that practically speaking it is worthless when facing terrorism or threats from conflicts. There is no cancellation coverage until the State Department applies a “Level 4 Do Not Travel” rating, which they are not likely to do in many cases for diplomatic reasons, or until there is a terrorism incident within 30 days of your travel to a city on your itinerary. For example, even now, Israel is not rated at level 4, even with an ongoing conflict. So, you have to depend on your travel company to cancel the trip voluntarily and give you a refund. Also, bear in mind that many incidents that are terroristic are not labeled as such by our government for various reasons. They do not rate countries or classify behaviors with the safety of citizens as their first priority. Rather, they make ratings and designations for political or diplomatic reasons. This means that criteria such as these are not useful for determining if it is safe or psychologically comfortable to travel. In short, be aware you are unlikely to be able to alter you travel plans for these reasons, even when conditions are risky.
Suzanne W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
WorldTrips
Atlas Journey Economy
Had my flight to Vietnam was cancelled due to weather. I wanted to go for the duration of my initial vacation so I contacted Insure my Trip and talked to a gentleman regarding my options. He informed me that since my trip was cancelled, if I moved it over by 2 days, any additional costs would be covered. Long story short, I submitted my claim and basically nothing was covered! I was out $2500. Think twice before using this insurance provider. I will never use this company again.
Mark H. would not
recommend this plan to a friend or relative.
-
Angie
Thank you for your feedback. We are very sorry to hear about the inconvenience you have experienced. Please reach out should you wish to be contacted about your claim. Our team would be happy to discuss this further, offline.Jan 24,2024
WorldTrips
Atlas MultiTrip
My wife twisted her foot during our trip. We were on a cruise overseas and was not sure how the coverage works on a cruise ship. We sent an email to your customer service department just to inquire the process should we decide to seek medical attention on board. We were disappointed that we didn't receive any response to our inquiry.
Fortunately, my wife was able to self-treat the injury. We didn't need the medical help. This experience caused us to wonder the support we would receive if we ever needed customer service during an emergency.
Fortunately, my wife was able to self-treat the injury. We didn't need the medical help. This experience caused us to wonder the support we would receive if we ever needed customer service during an emergency.
Rong G. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
WorldTrips
Atlas International
This company is ridiculous and soooo shady. Just check out the other reviews.
They look like reviews made by bots/ai and they give 5 starts all the time.
In reality this company is a fraud absolutely.
First of all they have zero costumer service, zero. They don't reply to emails or messages sent to them. Then, the whole claim process is ridiculous. After you submit the claim, there's zero communication. Nobody tells you what happened. I mean, how difficult is it, to send an automated message to your email address?? Like (Claim outcome finalized) They can't even do that. You have to manually login yourself and check the limbo that's their website.
Then about the cover. WOW.
This is my first policy ever with this company. They checked my papers for 7 days, then they denied.
Without even reaching out to me, not one email, not one phone call nothing. They are not even specific about why the claim was denied.
According to them, in their final claim document. It says" Claim denied, reason, " Unable to contact the hospital, or to confirm that the insured was at the hospital".
What? Are you kidding me??? I bet they called the hospital once, nobody answered and that's all, close the claim. This is ridiculous. Also nobody ever tried to contact me. I could supply more documents if needed.
But, they outright denied the claim, and that's all.
This company is a joke, stay away from them. Literally they offer zero coverage.
Absolutely horrible experience with them.
They look like reviews made by bots/ai and they give 5 starts all the time.
In reality this company is a fraud absolutely.
First of all they have zero costumer service, zero. They don't reply to emails or messages sent to them. Then, the whole claim process is ridiculous. After you submit the claim, there's zero communication. Nobody tells you what happened. I mean, how difficult is it, to send an automated message to your email address?? Like (Claim outcome finalized) They can't even do that. You have to manually login yourself and check the limbo that's their website.
Then about the cover. WOW.
This is my first policy ever with this company. They checked my papers for 7 days, then they denied.
Without even reaching out to me, not one email, not one phone call nothing. They are not even specific about why the claim was denied.
According to them, in their final claim document. It says" Claim denied, reason, " Unable to contact the hospital, or to confirm that the insured was at the hospital".
What? Are you kidding me??? I bet they called the hospital once, nobody answered and that's all, close the claim. This is ridiculous. Also nobody ever tried to contact me. I could supply more documents if needed.
But, they outright denied the claim, and that's all.
This company is a joke, stay away from them. Literally they offer zero coverage.
Absolutely horrible experience with them.
Ralph B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Angie
We are so sorry for the inconvenience you have experienced. Upon review of your file, we show all claims on the indicated policy as being processed without denial, so we would appreciate the opportunity to touch base with you and repair any defect that may have occurred. Thank you for reaching out and giving us am opportunity for improvement and we hope to connect with your to resolve your concerns.
Jan 11,2024 -
MarkH
Same thing happened to me. Do not use this insurance company, they will not honor your claim if you have one.Jan 18,2024
Thanks,
WorldTrips® Reviews Team
www.worldtrips.com
A member of the Tokio Marine HCC group of companies.