Travelex Claims Information

To file a claim or check the status of a claim for Travelex policies, use the following contact information:

• Travel Max, Select, Basic, Flight Insure Plus & Flight Only
• Claims
• (888)-493-5378
• Hours: 7:30 - 5:00 CST Mon
• 24 Hour Emergency Assistance
• Toll Free: (866) 930-9806 (US and Canada only)
• Collect: (603) 328-1965
  
  Dialing 0 for Operator does not work in all countries; we suggest
  you access the following link prior to departure on your trip for
  collect calling instructions http://www.usa.att.com/traveler/tools/wallet.jsp
  
• Mailing Address
• Nationwide Claims Administration
  Travelex Travel Claim
  P.O. Box 6866
  Shawnee Mission, KS 66206
• TraveLite, Travel Plus purchased prior to or on October 8th, 2009
• Flight Plus & Flight Only purchased prior to or on August 20th, 2009
• Claims
• (888) 322-6776
• 24 Hour Emergency Assistance
• (866) 866-8155 US and Canada
• (410) 308-2903 (If overseas, call collect.)
  
  Dialing 0 for Operator does not work in all countries; we suggest
  you access the following link prior to departure on your trip for
  collect calling instructions http://www.usa.att.com/traveler/tools/wallet.jsp
  
• Mailing Address
• Old Republic Insurance Company
  Travelex Claim Department
  4600 Witmer Industrial Estates, Suite 6
  Niagara Falls, NY 14305