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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
7,381
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Silver
Difficult to rate because I did not use it! But good to know it was there...
Bonnie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Processing of the claim was prompt and hassle free.
Denise B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Fortunately we didn't have to use the coverage. We felt secure that we were covered if needed.
Philip T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Silver
I thought it was overpriced
William B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages. 

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Aug 27,2019
The trip included a
tour
AIG Travel Travel Guard Basic
Good coverage at a good price.
Edward S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
Favorable outcome 3 weeks after filing claim. Using the web form was a complete waste of time. Form claimed multiple file types accepted but only pdf uploaded. Also the file size was inadequate to document the claim. Suggest ignoring the web based form as it is a misdirection. Instead, call an agent like it is the year 1995 and you can the file via email using files of acceptable size.

Once I did this, AIG reimbursed all I requested
EDWARD W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your review on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss.

    We have passed your concerns on to AIG Travel Guard and they also value and appreciate your feedback. They will be reaching out to you as well. Please call us at 800-487-4722 if you have any questions. We would be happy to assist you
    Sep 06,2019
AIG Travel Travel Guard Silver
Since everything went just fine is difficult to rate if the plan actually was satisfactory.
Giovanni C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
The plan is fine. AIG's delivery of benefits is not. I had to cancel a trip to Greece on doctor's orders. I filed all the papers, answered followup requests and was told there was a backlog of claims. One month has elapsed with no further word. Not a good testimonial for AIG!
Lewis M. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for reaching out to us for assistance. At your request, we assigned an Anytime Advocate to assist you with your claim and expedite the process.

    We would like to congratulate you now that you claim has been settled.
    In the future, if you are looking for assistance to guide you through the claims process, please again consider contacting our office at 800-487-4722 where an Anytime Advocate would be happy to assist you.
    Nov 19,2019
  • LewisM
    Photo
    Now, six months later and many phone calls, I have been paid.
    Nov 20,2019
The trip included a
cruise
AIG Travel Travel Guard Gold
Have another trip planned will be calling shortly
Joyce G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
I’ve never purchased a plan before but I am glad I did just for the peace of mind. I will purchase again.
Catherine J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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