Travel Insurance Reviews Global Alert
Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.
Learn more about Global Alert.
Global Alert!
Preferred
Thankfully I did not have to claim. But after hours of research my impression was that Global Alert offers reliable coverage. Compared to other plans with similar coverage, I found their pricing competitive based on trip cancellation coverage for inclement weather (I was traveling in snow season) and also medical coverage/repatriation in/from another country. Also, my impression based on reading many consumer reviews was that you should expect a slow process (ie. months) if you have to make any claims other than cancellation of your entire trip. I would also recommend for your own peace of mind to purchase through InsureMyTrip to have an advocate to help and expediate the claims process in the event you do need to make a claim, especially with Global Alert. I hope this helps.
Jennifer L. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
Reasonable coverage to mostly compensate me for trip interruption, weather, lost luggage, missed flight.
James F. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
Representative was efficient, friendly and satisfied my needs. The price was a surprise, thought it would be more expensive. Felt very secure while on my trip! Thank you. Will definitely get in touch on my next trip.
Joyce D. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
We could not have been more pleased with our claim results. We had a family death in December and today we received a Full Refund for our claim. Thank you for responding as you did and we will use your insurance again.
David C. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
Though I did not need to use, the peace of mind as I tread through icy Iceland was worth the reasonable price of the insurance.
mary m. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
Since we had no reason to file a claim, the policy and ease of purchase was excellent!
Kari P. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
A very good plan that covers a lot and I would use again.
Jennifer A. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred
In a way I am happy I forgot to purchase through my travel agent. I am sure I will buy again from your company!
Pamela G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred
We had to cancel the trip to to a medical problem my wife experienced. We had a no pre-existing condition clause included in the policy. I submitted all of the requested documentation including copies of credit card statements, a letter from the doctor and an attending physicians statement that the doctor completed. Even with all of this they fought paying out the claim. They kept making excuses and asking for more documentation.
Three months after I filed my claim, I finally contacted InsureMyTrip and was provided with an advocate to assist me in getting my claim resolved. The advocate called me 1 day after I contacted her and told me that my claim was resolved and I would have a check within a week. I only wish I had asked for assistance sooner.
Thanks to their help, I will buy all of my travel insurance from InsureMyTrip.
Three months after I filed my claim, I finally contacted InsureMyTrip and was provided with an advocate to assist me in getting my claim resolved. The advocate called me 1 day after I contacted her and told me that my claim was resolved and I would have a check within a week. I only wish I had asked for assistance sooner.
Thanks to their help, I will buy all of my travel insurance from InsureMyTrip.
MICHAEL R. would
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
The trip included a
tour
Global Alert!
Preferred
We filed a claim when my husband took ill while we were on vacation in South Africa. TripMate, the insurance company behind Global Alert, took a very long time to process our claim after we returned home and filed the claim. Additionally, TripMate told us the medical coverage was secondary to our health insurance when that was not the case; TripMate should have paid the hospital directly, which they did not, so we had to pay out of pocket and then recover the hospital and medical expenses. We have finally received full payment for the claim but that happened only after the folks at InsureMyTrip got involved. The Customer Care department of InsureMyTrip is wonderful and they contacted TripMate on our behalf until the claim was finally paid. If you have a problem with any policy sold by InsureMyTrip, they will stand behind it! To summarize - I do not recommend TripMate or Global Alert insurance based on our experience but I definitely do recommend InsureMyTrip.
Meryle M. would not
recommend this plan to a friend or relative.
7 of
8 people found this review helpful
We are pleased to learn that your claim has been paid. Thank you for allowing InsureMyTrip to advocate on your behalf and assist you in getting your claim resolved. We apologize on behalf of the claims administrator for the lengthy claims process and confusion over whether the medical coverage is primary or secondary. In general, the medical expense benefit provided on comprehensive travel insurance plans is in excess of your primary health insurance.
"If at the time of the occurrence of any Loss there is other valid and collectible insurance or indemnity in place, We shall be liable only for the excess of the amount of Loss, over the amount of such other insurance or indemnity, and applicable deductible."