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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.53 out of 5
2,687
ratings and reviews
96%
recommended
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Cruise
Filed claim
John Hancock Gold
Didn't need to file a claim, but it is comforting to know that we were protected in case of problems.
Thomas H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
Felt safe on my trip
Cong N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Purchasing the plan was easy. Fortunately I did not need to make a claim.
Kenneth L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Plan provided peace of mind.thank you
Patricia L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Good plan options. Reasonable price. Taking out the plan offered peace of mind and fortunately we did not have to use it.
628647Rudy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
I just arrived home and received the paperwork. Agent Brad was very professional and immediately sent the forms to me in order to file the claim.
Jean S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
I filed a claim because one day of my trip was rerouted due to security problems in Ethiopia and I incurred a loss. I received the maximum daily allowance for this itinerary change from John Hancock. When I called John Hancock about the claim, once in Ethiopia and once when I got home, each time the agent was courteous and competent. After sending my documentation, the check arrived in about 2 weeks.
LYNN C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Thankfully I did not have to submit a claim.
Sharon K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Although I didn't have to use it, it surely made me feel at ease and comfy knowing that I have one for my trip. Amazing deal! =)
Chessa d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
I've always bought travel insurance and this is the first time I've had to use it. Our flight on the way back home was delayed by a day due to power outage in Atlanta. I filed a claim on 12/19/17 and I deposited the check on 1/29/18. While it takes time to process, the agents were helpful and quick to reply and the steps to file the claim was extremely easy. I primarily buy this policy for the medical insurance and I hope I never have to use it for that, however, the Trip Protection Coverage was wonderful when we used it. I am going on another trip and I've bought the same policy.
Alexander P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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