Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
cruise
tour
John Hancock
Silver
We were glad to have medical coverage, even happier not to need it. The auto insurance was needed only to avoid more costly charges at the rental counter.
Alice C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Silver
Great people to work with. Prompt response and claim was processed promptly.
Kala M. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
I did not have any claims, so it's difficult to respond in any meaningful way.
Bruce L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
easy to set up; very helpful staff.
Christine L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Fortunately, I did not have the need to file a claim during my travels. However, the process of purchasing the policy was easy, and I was able to obtain the coverage I needed for my trip. The price was reasonable and the agent that helped me was responsive to my questions. I would consider using the John Hancock policy again in the future.
Elizabeth S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Fortunately, we did not need to use the plan. But it was easy to acquire and provided us with peace of mind as we traveled.
Mark S. would
recommend this plan to a friend or relative.
John Hancock
Silver
I would not recommend this plan to anyone. They keep asking for documents that don't exist or cannot be provided, desptite providing everything that could be provided. Please avoid at all costs. They do not want to honor claims and want to make it as difficult as possible. Stay away. Not worth it.
Aakanksha W. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
John Hancock
Silver
The travel insurance provided very comprehensive coverage from a trusted company at a great price, compared to other providers. Very easy and efficient process to purchase the policy through InsureMyTrip. I did not have a need to file any claims, so I cannot comment on that aspect.
Ronald T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
John Hancock
Gold
The purchase of the insurance was easy. The documents were delivered right away and it gave me peace of mind. I am happy I did not need it, but heard about a girl yesterday breaking her ankle on day 5 of her trip and had to return home for surgery.One never knows what can happen and better safe than sorry.
Mirtha M. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
John Hancock
Bronze
I needed to be assigned to someone and never was. None of my communications were ever acknowledged. The instructions given were very unclear and I ended up creating three claims when I was trying to change the original. I re-entered my information so many times. It was very frustrating. I had no faith that I would get my money back, but it did finally arrive.
Carol G. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful