Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold
Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.
To learn more, see the John Hancock Insurance Gold product page.
The trip included a
tour
John Hancock
Gold
I appreciated getting the reminder and insurance cards prior to my trip. They were helpful and I felt prepared for any adversity during my trip.
Victoria R. would
recommend this plan to a friend or relative.
John Hancock
Gold
Did not need to submit a claim. It was reassuring to know we were covered.
John H. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
While we did not have to make a claim, the plan covered everything we thought we'd need and the price was reasonable considering the outlay for the trip.
Joel Z. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Thankfully, my wife and I didn't have to file a claim. The insurance served a great purpose giving us peace of mind while on a biking trip in Italy.
Raymond G. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
I tried to ask a question in the first couple days of buying my policy (allowable cancel period) but never received a response.
Rebecca S. would not
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Did not need the coverage so not sure how to rate the coverage.
Gary A. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
Due to a family member's serious surgery we had to cancel a cruise in Europe for five people. I phoned and got the claim form. About $15 thousand was involved. I sent in about 16 pages of material. My only criticism is that it would have been good for them to send a letter acknowledging receipt of the claim. About three weeks later they phoned and made a reasonable request for some information I had failed to include. A month after that a check arrived for everything we claimed. There were no quibbles about the seriousness of the illness or the details of expenses. A little faster would have been nice, but all in all in was quite a smooth process.
Ken K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
John Hancock
Gold
I liked the coverage very much, filing a claim was a bit challenging because of the level of detail wanted. But the claim was paid, and I am basically satisfied. Response could have been more rapid.
Douglas B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
The administrative personnel were very helpful in signing up for the plan and in answering our questions.The real proof of how good a company is when they have to handle a claim-which nobody wants to happen anyway.
william d. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
The cost of the plan and benefits were better rhan what I was being offered theough the tour group I booked with. I am thankful I did not have to fule a claim. For this reason only I am, of course, unable to provide feed back on the service aspect
Lori J. would
recommend this plan to a friend or relative.