Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver
The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.
To learn more, see the John Hancock Insurance Silver product page.
John Hancock
Silver
My trip needed to be cancelled which should have been covered under the "cancel for any reason" provision that I paid for. I submitted all of the documents asked for and received a response that they were received. It's 2 months later and finally a settlement. The coverage may be OK for the price, but the customer service is very poor. Think twice about purchasing this plan.
Amy O. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Silver
Although we were fortunate enough to not need to file a claim, it was reassuring to know we were covered for any unforseen issues. We will utilize insuremytrip.com for our future travels.
Tineke B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
I filed a claim under the cancellation clause due to COVID infection. I was directed to portal to file paperwork kept receiving emails to submit paperwork after each submission. No direct email to agent or support.
Chalres M. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Silver
Trip insurance gives great peace of mind
Jay G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Silver
Excellent process to obtain travel insurance and very reasonable price for 3 people going on a cruise. Good options for medical (primary) coverage and other items per our needs.
Charles O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
John Hancock
Silver
Grateful that I did not need to use the insurance.
DEBORAH D. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Silver
Did not need to file any claims. The price was very reasonable for the amount of coverage it included
Kimberly K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Terrible. Cruise was canceled and a month after filing the claim, just getting a run around. I've repeatedly sent them 19 pages of documentation and they keep saying I'm missing something. I tell them its right there and give them the page number and then they just ask for something else thats in the same package of documents. You call and they won't give you people's full names and refuse to give an extension number so you can contact them. I'm getting no where and honestly considering hiring an attorney to deal with this.
Steven W. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Silver
Covered what I wanted.
Peter J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Never had a claim so don't know how good the policy is . Looked good on paper.
Scott Z. would
recommend this plan to a friend or relative.