In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
We purchased coverage mostly for medical evacuation coverage and any trip interruptions. Since nothing happened, I can't really say how good the coverage was. But it did give us peace of mind.
Sherri L. would
recommend this plan to a friend or relative.
After realizing that a passenger on our cruise had a medical emergency and had to have emergency surgery at one of the ports, having Nationwide Mutual Insurance gave me peace of mind knowing this can happen at any time. I know that medical evacuation is expensive and would not want to be stuck with that bill. The cost out weighs the risk.
Shirley H. would
recommend this plan to a friend or relative.
The claim process is very cumbersome. There was information that I was asked to provide and I provided what I had and I kept getting the same email asking for the information I already provided. I was asked for information that I did not have as well, such as doctor notes. None was taken by the doctor and I can’t believe for a $101 reimbursement for a $3K policy I paid for, that request is a deal breaker. I suggested a phone call to talk through what I have since emailing was not getting across but I got nowhere with that. I’m very disgusted with how this process is not conducive to provide any level of competent service. I will not use services from this company again nor recommend.
Eryka j. would not
recommend this plan to a friend or relative.
I know that Traveler insurance is very expensive for "older" travelers, based on many foreign trips over the years. This trip with Nationwide Mutual was no different -- very expensive to get the "full" coverage that I desire and value (especially "Cancel for Any Reason"). I think the cost should be quite a bit less, since I feel that the companies selling this insurance and making a "handsome profit" (considering the risks) for the vast majority of policies that they write!
DONALD L. would
recommend this plan to a friend or relative.
Our daughter in law became pregnant after we took out this policy and her doctor forbade her from travelling. Nationwide denied the claim. We were denied again when appealing that finding. After asking for their contact for our lawyer, we received payment very quickly. Shame!
Mark L. would not
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
My claim was a little slow to process but in the end Nationwide came through nicely. The claim was all done online which was fine with me although it would have been nice to have the contact phone # of the individual working the claim. Overall I was satisfied with Nationwide.
William A. would
recommend this plan to a friend or relative.