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Travel Insurance Reviews WorldTrips

WorldTrips is a full service organization offering a comprehensive portfolio of short term travel medical insurance products and comprehensive plans, designed to address the insurance needs of travelers worldwide. Below are travel insurance reviews from travelers like you who purchased a WorldTrips plan from InsureMyTrip. Read the WorldTrips reviews to see which plan is right for you. In the State of California, operating as WorldTrips Insurance Services. California Non-Resident Producer License Number: 0G3970

Learn more about WorldTrips.

Customers rated WorldTrips
4.55 out of 5
3,345
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
WorldTrips Atlas International
It was a good cost if it covered. We were in a storm on a cruise without internet coverage to contact the hotel to cancel reservation.
Received an email that it would not be covered because we didn’t cancel.
Martin T. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Angie
    Photo
    Hello Martin. We apologize for any inconvenience you may have experienced. It looks like you have requested to not be contacted regarding your review. If you change your mind, please email us at [email protected] with your name, policy number, and a reference to this review. We will be happy to assist you. Thank you.

    Aug 13,2024
The trip included a
cruise
tour
WorldTrips Atlas International
Well, how long am I supposed to wait? I submitted a claim over 3 weeks ago.
There's zero communication or information. I literally don't know, if they accepted the claim, or if it's being reviewed, just nothing.

I'm very dissatisfied with this insurance company. Horrible experience.

My first and last time buying a policy with this company, and on this website.

Also, read the other reviews. I'm not the only one having issues with them.
Francesco P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Angie
    Photo
    Hello Francesco. We apologize for any inconvenience you may have experienced. It looks like you have requested to not be contacted regarding your review. If you change your mind, please email us at [email protected] with your name, policy number, and a reference to this review. We will be happy to assist you. Thank you.

    Aug 19,2024
The trip included a
cruise
tour
WorldTrips Atlas Journey Preferred
Have purchased plans from Insure My Trip several times, but have never had to use one. Unfortunately, had a trip delay this time and the plan did cover what it said it would. Claim submission was easy and received checks in the mail within a few weeks of submitting my claim form.
Christopher B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas Journey Preferred
It was worth getting insurance for the piece of mind it gave us traveling in a foreign country. One person in our group had her flight cancelled the morning she was to leave. Her insurance will pay for the additional night lodging and other expenses incurred as a result of the cancellation.
Paul E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas International
The plan was good value for the price. I did not put a claim in, but will use this service again for any future travel insurance needs.
Olive E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas Journey Preferred
I purchased travel insurance through InsureMyTrip (policy was with WorldTrips - Atlas Journey). I highly recommend this policy as you will see in my review below, as we had a medical emergency and successfully filed a claim.

While traveling in Italy in late May of this year (2024), with my wife and two small children (under age 3), my wife fell and fractured her pelvis. We promptly went to a regional Sicilian hospital for diagnosis and treatment, where she was recommended 30 days bed rest with no movement off of her back.

I immediately called the number on the policy, which directed me through On Call International, the "Travel Risk Management & Emergency Assistance Solutions" coordinator contracted by World Trips.

Long story short:

It took ~48 hours for On Call International to:
- obtain medical records,
- review internally and meet with medical team,
- approve emergency medical evacuation with the insurer (World Trips),
- coordinate Air Ambulance (Reva Air),
- coordinate admittance to hospital near our home,
- and fully schedule the return itinerary

About a total of 4 days after initially contacting World Trips, we were on a plane home.

It's worth noting that we had $1,000,000 in "Medical Evacuation & Repatriation" coverage on this policy. If I had to guess, the air ambulance alone was 1/4 of that.

Additionally, they approved all of our trip interruption claims (approx $3,000 of non-refundable hotels, plane tickets, etc.)

The emergency management contractors I worked with in coordinating our repatriation (OnCallInternational, and the air ambulance company Reva Air) were excellent providers and advocated for us. I spent many hours on the phone coordinating everything, and they were always available. The repatriation was complicated by my wife's condition, and the fact that we had an 8 month old baby and 3 year old toddler, were located 3 hours from the airport, and numerous other factors.

World Trips honored the policy and provided us with all of the coverage described in the policy documents. Additionally, they quickly processed our trip interruption claims (that took 4-6 weeks to fully process)

Always buy travel insurance! It's cheap! Let me know if you have any questions.
Brady N. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas International
What's happening to American insurance companies? Did they run out of money?
Literally waiting over 3 months already, and the company doesn't update me.
No info, nothing new, I don't think they've even reviewed my claim.
It must be some kind of stalling technique, they just don't review the claims.
They are not obliged to pay it, or to come to a verdict.

Even if the claim has all the right documents. If it was assessed by any other company, it would pass, and they would have to settle.

Yeah, I got no idea what's going out with American insurance companies.

They ran out of money.

And by the way, my claim is under 1000 USD lol... and they can't settle it in almost 4 months?

Absolutely pathetic.

Stay away from this company. And in general choose European insurance companies.
European companies they'll review and settle your claim in 1-2 weeks.


Absolutely pathetic experience with worldtrips.com
Ralph S. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Angie
    Photo
    It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.
    Jul 22,2024
WorldTrips Atlas Journey Preferred
Purchased buy did not need it. It was a comfort to have in place if an emergency had occurred.
Gerilyn J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas Journey Preferred
The only thing I didn't like about the plan was that I was forced to pay $400 more than I should have because I had to purchase "cancel for any reason" because I suffer from mental illness. Atlas covers for mental health l if "If I were hospitalized for 48 hours" and even at that would only get 75% back. . I recently had a depressive episode for which I received 48 ECT outpatient treatments at McClean Hospital. My psychiatrist at McLean Hospital told me that if I had a bout that necessitated canceling my trip, he would indeed submit a letter saying it was medically necessary I cancel as my illness is due to sudden chemical imbalances that happen. I was granted Social Security disability when I had to reluctantly retire from my 30 year teaching career at age 52, so this is no fake illness. In fact, I would venture to say it is illegal that I wouldn't me granted a 100% refund if I just purchased the regular insurance. In the case of my Bermuda cruise, the quote differential was from about $298 to about $698... Please tell me that when I plan my next cruise, I can get plain Medical Insurance! I am planning another cruise for Feb.
Joan T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas Journey Preferred
It's hard to say whether one chose the correct plan or was satisfied with the coverage unless one has to use it.
Thomas W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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