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AIG Travel

Our customers rated the provider
(4.57)
See reviews.

Travel Guard plans are backed by more than 25 years of industry experience and a network of assistance centers located in Asia, Europe and the Americas ready to assist travelers prior to and during their trip.

About

When you purchase a Travel Guard plan, you are purchasing a plan specifically built for the world traveler based on over 25 years of travel experience. Headquartered in Wisconsin, AIG Travel works to ensure their customers experience exceptional service.

While they can’t control any of the travel-related concerns that may arise during your travels, they have built plans that offer coverage for the most common issues that occur. In order to support their customers, they provide 24-hour, seven days a week assistance throughout the world.

This dedicated customer service can assist leisure and business travelers alike to help solve travel-related concerns and aid with concierge needs while traveling. AIG Travel, a trip insurance company, is committed to giving their customers best-in-class care.

HIGHLIGHTS

  • Committed to giving customers best-in-class care
  • Provides 24/7 customer service to answer travel questions
  • Over 25 years of experience used to build plans for world travelers

Customer Ratings and Reviews

Our customers rate the AIG Travel on our site
(4.57) of 5
on average based on 7346 reviews.
A+
Better Business Bureau Rating
I chose a mid-level trip insurance, just in case of a trip tragedy. We did have to file a claim because we had a medical emergency the day prior to leaving for our trip that made it impossible for us to attend. We were finally completely reimbursed after almost a month of filing the claim. I am happy that we were completely reimbursed, but the response time was not exactly up to my standards. We were given a claim representative, but when we did have an issue or needed to contact someone we just had to contact the main company & it took some time for that message to get filtered to our actual representative for a reply.
Jami S.
I had no reason cancelation clause and your agent kept asking me for reasons and proof for my trip being canceled. And to only refund 50% of my trip cost left me in the red. I used another insurance company for my trip to Europe this summer and had my train passage interrupted in France. I had to make airline reservations to complete my trip, and the other company refunded my airfare in full only asking for proof of train cancelation and the cost of airfare. While your company took over a month to send me a refund, this company resolved the issue in two days.
Stephen B.
I have already purchased a plan for my next trip!
Patricia Z.
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