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AIG Travel

Our customers rated the provider
(4.57)
See reviews.

AIG Travel plans are backed by more than 25 years of industry experience and a network of assistance centers located in Asia, Europe and the Americas ready to assist travelers prior to and during their trip.

About

When you purchase an AIG Travel plan, you are purchasing a plan specifically built for the world traveler based on over 25 years of travel experience. Headquartered in Wisconsin, AIG Travel works to ensure their customers experience exceptional service.

While they can’t control any of the travel-related concerns that may arise during your travels, they have built plans that offer coverage for the most common issues that occur. In order to support their customers, they provide 24-hour, seven days a week assistance throughout the world.

This dedicated customer service can assist leisure and business travelers alike to help solve travel-related concerns and aid with concierge needs while traveling. AIG Travel, a trip insurance company, is committed to giving their customers best-in-class care.

HIGHLIGHTS

  • Committed to giving customers best-in-class care
  • Provides 24/7 customer service to answer travel questions
  • Over 25 years of experience used to build plans for world travelers

Customer Ratings and Reviews

Our customers rate the AIG Travel on our site
(4.57) of 5
on average based on 7304 reviews.
A+
Better Business Bureau Rating
Even though we didn’t need to use the insurance we felt it was a good policy for our trip.
Jerry B.
We buy AIG Travel Guard for each cruise and so far haven't had to use it, but feel comfortable that it's there.
Catherine H.
March 5, 2023: Since filing a claim my wife, Gail, has done the following: Initial claim: November 2022; had to get a agent to help get a claim number on line and December 13, 2022 submitted the requested information and received a confirmation that documents submitted were received; December 23, 2022 requesting the same information; January 6 received identical correspondence from Brandyn Dang requesting more information which was sent AGAIN; January 18 email from AIG they needed more time to review my claim, January 26 sent email to AIGTravlAlerts requesting some one call my wife Gail. Gail finally spoke to someone in Customer service who said although we check on the status of our claim the web page to check on the status has not been updated and shows closed. I insisted on speaking to a supervisor who was absolutely NO help. This is very frustrating and I am not the only one having issues with AIG. I have a friend who also is await a response from AIG since November 2022. They are quick to take our money but delays, delays, request for the same information...this is a very poor insurance company.
Richard P.
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