Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Image of Jim Grace Reviewing hitting 60,000 Reviews

Customers who have visited Peru rated our travel insurance plans
4.52 out of 5
846
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
John Hancock Silver
It was reassuring while traveling in a foreign country that we would have medical and dental care coverage.
Pamela G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
The plan covered what I wanted at reasonable cost. Fortunately we did not have to file any claims.
Charles K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare
I contacted them when my wife had a medical emergency while traveling, and although their immediate assistance turned out to not be necessary, it was reassuring to know that it was there if we needed it. A few days after I contacted them, they reached out to make sure my wife was OK and no longer in need of help. The claims process (medical and trip interruption) was straight-forward, and while the list of documents and forms was time-consuming to produce, there were no impossible-to-get requests, such as some other less scrupulous insurers demand. The claim was approved within one week, unlike the 30 days that other, less scrupulous insurers demand. I would definitely buy another policy from them, as the human concern during the emergency, and the speed with which the claim was eventually approved were both very good.
Carmen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Fortunately I didn't have to use the plan. It would have addressed my needs.
Helena K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
It took me five months to achieve final resolution of my claims against my policy. The final resolution was satisfactory, but Generali's attention to detail and responsiveness were very poor. Their initial payment on my trip interruption coverage was incorrect; they failed to understand that the total cost of the trip that I provided them was per person, not for the two of us combined, and so the payment was much lower than it should have been. They identified my "claim representative" soon after my initial contact, but several e-mails and phone messages to this person went totally unanswered. When I finally managed to speak to someone who could resolve this issue, it took only moments for me to explain the discrepancy, and for them to acknowledge that I was correct, and that the documentation that I provided had been sufficient and quite clear. For the medical claim, once again, their initial calculation of the payment due me was wrong; they had misread the Explanation of Benefits statement that I provided, reading the amount covered by my primary insurance as being the amount of my out-of-pocket expense. So I had to contact them again. When I finally got to speak to a real person, it took only moments for me to explain their error to them and for them to acknowledge it. After this they corrected the calculation and sent me a check for the correct amount.

No way should I have had to spend this much time trying to contact them about their own errors. And generally, the errors were due to people not carefully reading the information that I provided. And it annoys me no end to leave e-mails and voice-mails and have them go unanswered. In spite of having FINALLY received the proper payments for both trip interruption and medical, I would not use Generali again. My time is worth something too!
Richard S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    We appreciate your posting a review and agree that five months is a long time to awaiting processing of your claim. We forwarded your comments to Generali who appreciates all opportunities to review and improve their claim processing. However, InsureMyTrip would also like to bring our "Anytime" Advocates to your attention:

    "The caring, licensed travel insurance representatives at InsureMyTrip are open and honest with every traveler, because our non-commissioned representatives work to find the best plan for you. Our Anytime Advocates® will support you with the process if you feel a claim has been unfairly denied."

    We encourage our customers to take advantage of this service if necessary by calling us at (800) 487-4722 to request an advocate's assistance.
    Oct 23,2018
    • Carol
      IMT
      Photo
      We also received this response from Generali:

      "Thank you for your review, we're sorry to hear about your negative experience and apologize for not meeting your expectations. Letting us know how we are doing is the best way to ensure the best possible service to all of our customers. Unfortunately, we have been experiencing higher than normal claims volume as a result of the recent adverse weather events which is affecting our turn times, and overall volume. We value your feedback, please contact (800) 348-9505 or csa@csatravelprotection.com if you have any further questions."
      Oct 26,2018
The trip included a
tour
Generali Global Assistance Standard
easy online sign-up. Fortunately did not require any services from the policy!
Eric T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I understand that insurance on a trip like my husband and I took was necessary. I'm certainly glad we did not have any problems that would have required us to make a claim. As far as rating your services, I really do not have an opinion good or bad. Just glad the trip was uneventful and we didn't need your services. Thank you very much.
Larry H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Silver
I was fortunate not to file a claim, but my travel friend did file. I was very impressed with the speed of service and the fact that someone from the travel agency (Valencia Travel) through which we booked our trip was present during the entire process. They followed up the next day and a doctor that spoke English was at our hotel with 30 minutes of calling for services. I could not have been more pleased with what I witnessed in terms of service. I would recommend Travel Guard for my next trip.
Jennie G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom
Was hospitalized for food poisoning. Had to first file a claim with health insurance to determine was travel insurance would pay. Lots of documentation that I didn't have such as invoice for airline ticket purchased in foreign country. Luckily, when I asked for it through the credit card company and the airline didn't respond, the credit card company treated it as a disputed charge and gave me a credit.
Just make sure that you get every kind of documentation you can when you are there such as hospital records, receipts for cab rides, etc!
Andrea C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    It's unfortunate that you came down with food poisoning during your trip, but we trust that the discomfort is gone and your excellent health has returned.

    Although no one wants to plan for a claim before it happens, Generali, as well as most of our other providers, have a website for those travelers wishing to file a claim online:
    https://www.generalitravelinsurance.com/start-a-claim/how-to.html.
    We recommend that you visit the travel insurer's website before you travel and review the claims information provided. Along with including claim forms for you to complete and submit, Generali also provides you with a list other documents that may be needed when submitting a claim. Please just remember that documentation varies depending upon the type of claim you're filing and depending upon the event that resulted in your loss.
    Sep 28,2018
The trip included a
tour
Generali Global Assistance Premium
No problems on my trip so I did not use the insurance. It was good to have just in case.
Tierney B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.67)
  3. Nationwide
    (4.63)
  4. MedjetAssist
    (4.62)
  5. Arch RoamRight
    (4.61)
  1. GeoBlue
    (4.58)
  2. Berkshire Hathaway Travel Protection
    (4.54)
  3. Crum & Forster - Travel Insured International
    (4.53)
  4. Allianz Global Assistance
    (4.52)
  5. Travelex
    (4.50)